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Customer experience management / Net Promoter / Customer satisfaction / Loyalty business model / Customer experience / Fred Reichheld / Customer retention / Customer lifetime value / Customer relationship management / Business / Marketing / Consumer behaviour
Date: 2011-05-04 03:59:40
Customer experience management
Net Promoter
Customer satisfaction
Loyalty business model
Customer experience
Fred Reichheld
Customer retention
Customer lifetime value
Customer relationship management
Business
Marketing
Consumer behaviour

Lessons in LOYALTY In 50 Words Or Less

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