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ECRM
Results: 917

#	Item
91	Case Study "Attentive™ enhances customer experience by transforming customer feedback into an actionable daily management Add to Reading List Source URL: www.ransys.com Language: English - Date: 2009-03-30 09:32:42 Customer experience Service quality Customer retention Customer service Loyalty business model ECRM Marketing Customer experience management Business
92	A Hurwitz White Paper The Challenge of Managing On-line Transaction Processing Applications in the Cloud Computing World Marcia Kaufman, Add to Reading List Source URL: www.cloudtran.com Language: English - Date: 2011-08-17 18:47:14 System software Online transaction processing CloudTran Cloud computing Scalability Database Business transaction management Versant Object Database ECRM Transaction processing Data management Information technology management
93	08 Customer Relationship Management (CRM) Add to Reading List Source URL: www.redandyellow.co.za Language: English - Date: 2015-02-03 04:14:12 Customer relationship management Social CRM Top-of-mind awareness Customer experience Contact manager Sales force management system ECRM Oracle CRM Marketing Business Customer experience management
94	THE AUTONOMOUS CUSTOMER Understanding the challenges of dealing with informed, demanding and networked customers Add to Reading List Source URL: www.btexpedite.com Language: English - Date: 2014-03-27 12:59:22 Electronic commerce Customer experience Customer relationship management Online shopping Customer Call centre Smartphone Customer engagement ECRM Marketing Business Customer experience management
95	Support Kit A step-by-step guide for creating your customer support experience. By Chase Clemons supportops.co Add to Reading List Source URL: s3.amazonaws.com Language: English - Date: 2013-09-09 13:49:22 ECRM Marketing Business Service-profit chain
96	dobney.com A splash of thought S A T I S F A C T O R Y S A T I S F A C T I ON Add to Reading List Source URL: www.dobney.com Language: English - Date: 2009-08-27 09:30:19 Competition Customer Commercial planning ECRM Marketing Business Pricing
97	Microsoft Word - AU-GSB e-Journal_Dec2014 Add to Reading List Source URL: www.graduate.au.edu Language: English - Date: 2015-01-28 09:30:06 Quality control Quality management Service quality Customer satisfaction Bank SERVQUAL ECRM Service-profit chain Marketing Business Industrial engineering
98	Financial Services Effective Information Management and Communication Ricoh is a global leader in information Add to Reading List Source URL: www.ricoh-europe.com Language: English - Date: 2015-01-29 06:30:53 Customer experience management Electronic commerce Ricoh Information technology management Customer experience Mobile banking Workflow Banking BPO services ECRM Business Marketing Technology
99	Simtronic Technologies Pty Ltd Privacy Policy (NovemberSimtronic Technologies value the security and privacy of information supplied by customers to Simtronic Technologies, and develops policies to ensure this inf Add to Reading List Source URL: www.simtronic.com.au Language: English - Date: 2012-08-19 03:55:38 Social issues Human rights Law Internet privacy Privacy-enhancing technologies ECRM Ethics Privacy Identity management
100	Customer Relationship Management TM Build Customer Loyalty Add to Reading List Source URL: paciolan.com Language: English - Date: 2012-04-24 02:41:18 Electronic commerce Customer relationship management Contact manager Top-of-mind awareness ECRM Marketing Business Customer experience management

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