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SERVQUAL
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1	MJERENJE KVALITETE BIBLIOTEČKIH USLUGA POMOĆU SERVQUAL MJERNOG INSTRUMENTA Using SERVQUAL for Public Library Service Quality Assessment M. Sc. Igor Podbrežnik 8. međunarodna konferencija BAM 2014 Evropske smjernice z Add to Reading List Source URL: www.bam.ba - Date: 2016-01-08 06:46:04
2	OMB Control No ® ENERGY STAR Qualified Modular Homes, v2.5 Modular Field Rater Application Add to Reading List Source URL: www.research-alliance.org Language: English - Date: 2016-06-27 11:36:48 Building engineering Building energy rating Home energy rating Business Modular building Energy Star SERVQUAL Professional studies Economy
3	BOOKS ABOUT DA CIVILIAN EVALUATION SENIOR RATER BULLETS Cityhalllosangeles.com DA CIVILIAN EVALUATION ... Add to Reading List Source URL: d.cityhalllosangeles.com Language: English - Date: 2015-03-05 01:34:09 Business Professional studies Evaluation Impact assessment Employment Industrial and organizational psychology Personal development Workplace Program evaluation Performance appraisal Bullet SERVQUAL
4	Microsoft Word - 11_Ovidiu Moisescu_templateFinal EN Add to Reading List Source URL: www.amfiteatrueconomic.ro Language: English - Date: 2014-11-01 04:06:40 Business Economy Marketing Quality management Consumer behaviour Customer experience management Knowledge representation Customer satisfaction Service quality Loyalty business model SERVQUAL Customer relationship management
5	Microsoft Word - Publications of Ms.docx Add to Reading List Source URL: pu.edu.pk Language: English - Date: 2013-11-11 03:34:38 Library Librarian Digital library Knowledge Library science Science SERVQUAL
6	Pacific Rim Real Estate SocietyFM-SERVQUAL: A NEW APPROACH OF SERVICE QUALITY MEASUREMENT FRAMEWORK IN LOCAL AUTHORITIES Wan Zahari Wan Yusoff and Maziah Ismail Faculty of Technology Management, Add to Reading List Source URL: www.prres.net Language: English - Date: 2012-09-18 04:28:10
7	Journal of Marketing Management June 2014, Vol. 2, No. 2, ppISSN: Print), Online) Copyright © The Author(sAll Rights Reserved. Published by American Research Institute for Policy D Add to Reading List Source URL: jmm-net.com Language: English - Date: 2014-09-07 10:45:36 Customer satisfaction Service quality SERVQUAL Online shopping Conjoint analysis Customer Business Marketing Consumer behaviour
8	Abhinav International Monthly Refereed Journal of Research In Management & Technology Volume I, December’12 ISSN – Add to Reading List Source URL: www.abhinavjournal.com Language: English - Date: 2013-12-17 06:22:46 Open Travel Alliance Star Alliance Association of Asia Pacific Airlines Industrial engineering Quality management Service quality SERVQUAL Airline American Airlines Transport Aviation Business
9	Abhinav International Monthly Refereed Journal of Research In Management & Technology Volume II, January’13 ISSN – Add to Reading List Source URL: www.abhinavjournal.com Language: English - Date: 2013-12-17 06:23:56 Investment Financial institutions Institutional investors Insurance in India Life Insurance Corporation of India Life insurance SERVQUAL General insurance Service quality Insurance Types of insurance Financial economics
10	Journal of Marketing Management June 2014, Vol. 2, No. 2, ppISSN: Print), Online) Copyright © The Author(sAll Rights Reserved. Published by American Research Institute for Policy D Add to Reading List Source URL: jmm-net.com Language: English - Date: 2014-09-07 10:45:36 Knowledge representation Management Quality management SERVQUAL Service quality Customer satisfaction E-Services Loyalty business model Service Business Technology Marketing

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