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1	sponsored by Sword Ciboodle We Are Social: The State of Social Customer Service How businesses are making social customer service Add to Reading List Source URL: estebankolsky.com - Date: 2014-01-19 14:42:15
2	Gartner Customer 360 Summit 2011 March 30 – April 1 JW Marriott at L.A. Live • Los Angeles, CA gartner.com/us/crm Add to Reading List Source URL: www.gartner.com Language: English Social CRM Customer relationship management Customer experience Lithium Technologies Microsoft Dynamics CRM Sword Ciboodle Customer engagement Oracle CRM ECRM Marketing Business Customer experience management
3	Vertical Solutions Positioned in the Niche Quadrant of the Magic Quadrant for Field Service Management Evaluation Based on Completeness of Vision and Ability to Execute; Vertical Solutions Also Listed in “Magic Quadran Add to Reading List Source URL: www.vertsol.com Language: English - Date: 2012-11-26 17:44:34 Magic Quadrant Social CRM Field service management Customer experience Oracle CRM Sword Ciboodle Marketing Customer experience management Business
4	Vertical Solutions Sells IT Service Management Technology to Mercury Interactive Corp Add to Reading List Source URL: www.vertsol.com Language: English - Date: 2015-01-07 14:56:45 Field service management Customer experience Business Technology Science Sword Ciboodle Customer experience management Magic Quadrant Research
5	Gartner Customer 360 Summit 2011 March 30 – April 1 JW Marriott at L.A. Live • Los Angeles, CA gartner.com/us/crm Add to Reading List Source URL: mktimages.gartner.com Language: English - Date: 2011-01-06 15:18:11 Social CRM Customer relationship management Customer experience Lithium Technologies Microsoft Dynamics CRM Sword Ciboodle Customer engagement Oracle CRM ECRM Marketing Business Customer experience management

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