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1	Parature Knowledge Management for Customer Service Leverage Knowledge Boost employee productivity with quick access to current, consistent, organized information. Add to Reading List Source URL: www.parature.com Language: English - Date: 2015-01-05 12:37:56 Customer experience Service Knowledge management Marketing Business Customer experience management
2	Parature Multichannel Delivery for Customer Service Provide Care Everywhere Provide consistent engagement across all channels for precise, personalized support. Customer Benefits Add to Reading List Source URL: www.parature.com Language: English - Date: 2015-01-05 12:37:56 Electronic commerce Customer experience Marketing Customer experience management Business
3	Parature Self-Service for Customer Service Empower Your Customers Empower consumers with intelligent and guided self-service, accessible 24/7. Add to Reading List Source URL: www.parature.com Language: English - Date: 2015-01-05 12:37:56 Customer experience Service 24/7 Customer ECRM Marketing Business Customer experience management
4	Customer Success Story Ask.com Responds to Customers with a Complement of Self-Service Convenience and Personalized Care Challenge • As a top U.S. internet site in terms of Add to Reading List Source URL: www.parature.com Language: English - Date: 2015-01-05 12:36:57 Pay per click search engines Internet IAC Information retrieval Ask.com Customer experience Web search engine Internet search engines Information science Marketing
5	For Immediate Release Carahsoft Included for Seventh Consecutive Year on Washington Business Journal’s 50 Fastest Growing Companies List Few Companies Continue Growing Fast Enough to Achieve This Distinction Year-Over Add to Reading List Source URL: www.carahsoft.com Language: English - Date: 2013-11-01 14:05:59 Geography of the United States Parature Carahsoft Technology Corp. Reston Virginia Virginia
6	Microsoft Word[removed]Future 50 NR Final.doc Add to Reading List Source URL: www.carahsoft.com Language: English - Date: 2009-01-22 13:27:28 Carahsoft Technology Corp. Parature
7	For Immediate Release Carahsoft Named One of Washington DC’s Largest Private Companies in 2012 Makes Sixth Consecutive Appearance on Washington Business Journal’s 100 Largest Private Companies List Reston, VA— Sep Add to Reading List Source URL: www.carahsoft.com Language: English - Date: 2013-03-21 14:14:15 Virginia Geography of the United States Technology Parature SHI International Corp. Carahsoft Technology Corp. Reston Virginia Washington Technology
8	For Immediate Release Contact: Mary Lange Carahsoft Technology Corp[removed] [removed] Add to Reading List Source URL: www.carahsoft.com Language: English - Date: 2011-01-04 11:55:56 Geography of the United States Parature Carahsoft Technology Corp. Reston Virginia Virginia
9	THE VOICE O F T E C H N O L O G Y Winter 2009 Add to Reading List Source URL: www.nvtc.org Language: English - Date: 2013-05-17 14:41:15 Bobbie Kilberg NVTC Parature AOL Bebo Social networking service Virginia Polytechnic Institute and State University Yahoo! World Wide Web Internet Computing
10	Customer Service Software That Revolves Around You™ Customer Success Story Ask.com Responds to Customers with a Complement of Self-Service Convenience and Personalized Care Add to Reading List Source URL: www.parature.com Language: English - Date: 2014-06-04 17:55:04 Information science Internet search engines Pay per click search engines Information retrieval Ask.com IAC Social media Customer relationship management Parature Marketing Customer experience management Business

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