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Business / Economy / Marketing / Quality management / Consumer behaviour / Customer experience management / Knowledge representation / Customer satisfaction / Service quality / Loyalty business model / SERVQUAL / Customer relationship management
Date: 2014-11-01 04:06:40
Business
Economy
Marketing
Quality management
Consumer behaviour
Customer experience management
Knowledge representation
Customer satisfaction
Service quality
Loyalty business model
SERVQUAL
Customer relationship management

Microsoft Word - 11_Ovidiu Moisescu_templateFinal EN

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