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Jacada
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#	Item
21	Microsoft Word - [brochure]Jacada Mobile Agent.docx Add to Reading List Source URL: www.jacada.com Language: English - Date: 2015-05-04 16:57:12 Software Business Customer experience management Computer telephony integration Telephony Electronic commerce Jacada Interactive voice response Marketing
22	Visual IVR+ Jacada Visual IVR+ enables organizations to transform their existing IVR into a fully-functional Visual IVR experience. Customers can simply touch or click their way through a Visual IVR system, using their m Add to Reading List Source URL: www.jacada.com Language: English - Date: 2015-05-04 16:57:38 Software Computing Electronics User interface techniques Interactive voice response Jacada
23	O2 Customer Profile UK Version 1108.indd Add to Reading List Source URL: www.jacada.com Language: English - Date: 2015-05-04 16:57:12 Technology Telefónica O2 Customer experience Be Unlimited Microsoft Customer Care Framework Marketing Business Jacada
24	Visual IVR What can Visual IVR do for your call center bottom line? Customer Service. Simplified. Add to Reading List Source URL: www.jacada.com Language: English - Date: 2013-06-04 07:52:43 Electronic engineering Call Avoidance Screen pop Dialed Number Identification Service Alternate air ticket purchasing order system Telephony User interface techniques Interactive voice response
25	Telecommunications Contact Centers Case Study: Jacada Solutions Improve Quality, Efficiency, and Deliver Cost Savings to Telecommunications Contact Centers Add to Reading List Source URL: www.jacada.com Language: English - Date: 2012-01-05 14:14:05 Computer telephony integration Telephony Technology Call centre Interactive voice response Customer experience O2 Telefónica Microsoft Customer Care Framework Jacada Marketing Business
26	software 500 in Millions Keeping Fast Company III: Growth in Revenue $10M - $30M Top 10 Companies $10M to 30M Add to Reading List Source URL: www.softwaremag.com Language: English* - Date: 2015-01-19 09:45:30
27	software 500 in Millions Keeping Fast Company III: Growth in Revenue $10M - $30M Top 10 Companies $10M to 30M Add to Reading List Source URL: www.softwaremag.com Language: English* - Date: 2015-01-19 09:45:43
28	Case Study Kabel Deutschland Company Overview Kabel Deutschland (KD) is one of Germany’s largest cable operators, offering its customers digital, high Add to Reading List Source URL: www.jacada.com Language: English - Date: 2013-07-09 17:38:46 Telephony Call centre Marketing Information technology management Microsoft Customer Care Framework Customer experience management Jacada Business software Computer telephony integration
29	Customer Profile An Exceptional Customer Experience Each and Every Time: Boosting Service by Unifying the Desktop Add to Reading List Source URL: www.jacada.com Language: English - Date: 2013-07-09 17:38:41 Jacada Computer telephony integration Telephony Call centre Customer experience Sales Customer service Agent-assisted automation Marketing Business Customer experience management
30	Industry Brief - Insurance 0708 UK.indd Add to Reading List Source URL: www.jacada.com Language: English - Date: 2013-07-09 17:38:44 Jacada Customer retention Customer experience Customer relationship management Marketing Business Customer experience management

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