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ECRM
Results: 917

#	Item
771	Draft Evidence Customer Engagement Strategy Relevance This strategy is specific to the Evidence function and it supports Natural England’s corporate Customer Strategy. As the corporate strategy and related standards ev Add to Reading List Source URL: www.naturalengland.org.uk Language: English - Date: 2014-07-10 05:07:36 Customer experience management Customer service Strategic management Evidence-based medicine Service ECRM Marketing Business Management
772	Customer Centered Communications  Using Information to Create Value for Your Customers By Rick Tate and Michele Richards Ask most any employee at work today in American business the same question: “What’s our Add to Reading List Source URL: www.ricktate.com Language: English - Date: 2002-08-12 16:27:48 Customer experience management Business process improvement Process management Strategic management Customer Organizational culture ECRM Service-profit chain Business Marketing Management
773	white paper Making the Most of Your Cloud CRM with an Integrated Cloud Contact Center Table of Contents Add to Reading List Source URL: www.liveops.com Language: English - Date: 2013-09-24 01:22:36 Electronic commerce Cloud applications Customer relationship management Salesforce.com Customer experience Call centre RightNow Technologies ECRM Oracle CRM Marketing Business Customer experience management
774	RAD1763 Standards Brochure Add to Reading List Source URL: www.customerserviceexcellence.uk.com Language: English - Date: 2014-04-04 12:22:33 Consumer behaviour Customer service Customer experience Customer engagement Customer satisfaction Service quality ECRM Marketing Business Customer experience management
775	Center for eBusiness RESEARCH BRIEF Volume I Number 1 Add to Reading List Source URL: ebusiness.mit.edu Language: English - Date: 2003-07-14 13:35:58 Management Anticipatory thinking Trust-based marketing Customer relationship management Strategic management Trust Relationship marketing ECRM Business Marketing Ethics
776	Turn Big Data into More Effective Customer Experiences Lily Enterprise NGDATA’s Lily Enterprise empowers companies to implement a customer-centric strategy, breaking down data silos to support Add to Reading List Source URL: www.ngdata.com Language: English - Date: 2014-05-12 20:29:42 Consumer behaviour Customer insight Customer relationship management Customer engagement Customer experience ECRM Service-profit chain Marketing Customer experience management Business
777	JISC CRM Study Final Report Add to Reading List Source URL: www.jisc.ac.uk Language: English - Date: 2010-07-27 14:51:57 Electronic commerce Customer relationship management Joint Information Systems Committee Oracle CRM ECRM Marketing Business Customer experience management
778	Putting Our Customers First Doncaster Council’s Customer Service Strategy Our Add to Reading List Source URL: www.doncaster.gov.uk Language: English - Date: 2014-06-06 06:45:19 Innovation ECRM Service quality Marketing Customer experience management Customer service
779	Wufoo Integration Agile CRM integrates with Wufoo using Webhooks. No downloads, no installation, only a one-time setup performed in Wufoo in two steps. Lead forms filled out using Wufoo will automatically create new l Add to Reading List Source URL: www.agilecrm.com Language: English - Date: 2014-05-12 08:33:59 Android software Cross-platform software Skype Web 2.0 Email ECRM Software Computing Videotelephony
780	PDF Document Add to Reading List Source URL: www.director.co.uk Language: English - Date: 2014-07-18 07:41:13 Electronic commerce Customer relationship management Customer service Customer retention ECRM Customer interaction tracker Marketing Business Customer experience management

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