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ECRM
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761	Building Relationships for Business and Personal Success “Customer Relationship Management (CRM) is a business approach that integrates people, process and technology to maximize relationships with customers” – Bar Add to Reading List Source URL: cdn2.hubspot.net Language: English - Date: 2013-04-01 00:40:29 Sales Electronic commerce Customer relationship management Selling Relationship marketing ECRM Database marketing Marketing Business Customer experience management
762	The Key to Improving Your Customer Service: Intelligent Systems Introduction No matter the industry, improved customer service is critical for success. Organizations must retain current customers and cater to prized, hig Add to Reading List Source URL: download.microsoft.com Language: English - Date: 2013-04-01 19:07:21 Embedded systems Customer experience management Payment systems Customer experience Customer relationship management Point of sale Online shopping Interactive kiosk ECRM Marketing Business Electronic commerce
763	Disclaimer: This report has been prepared in the framework of a working group composed of external experts. The views expressed may not in any circumstances be regarded as stating an official position of the European Com Add to Reading List Source URL: ec.europa.eu Language: English - Date: 2012-10-18 12:08:42 Computing Entertainment Leisure Tourism ECRM Service-oriented architecture Information and communication technologies in education EGovernment in Europe Bibliography of tourism Technology Information technology Communication
764	Long term customer relationships are built on understanding customer needs and expectations. When successful, satisfied customers will contribute to the profitable growth of your company. Your products and services need Add to Reading List Source URL: www.cyclingrevealed.com Language: English - Date: 2006-06-25 21:12:06 Sales Customer relationship management Electronic commerce Customer experience ECRM Marketing Business Customer experience management
765	Job Title JOB DESCRIPTION Head of Operations Department: Add to Reading List Source URL: careers.cim.co.uk Language: English - Date: 2014-08-01 07:32:40 Management Electronic commerce Process management Customer experience Business process Customer relationship management ISO ECRM Customer reference program Business Marketing Customer experience management
766	DOTMAILER CASE STUDY: City & Guilds ROI of 15:1 through Marketing Automation Add to Reading List Source URL: www.dotmailer.com Language: English - Date: 2014-07-04 06:08:01 Customer experience management Spamming ECRM Email marketing City and Guilds of London Institute Customer experience Customer engagement Guild Customer service Marketing Email Business
767	INTEGRATION CASE STUDY: Danone Nutricia Marketing automation made child’s play Add to Reading List Source URL: www.dotmailer.com Language: English - Date: 2014-07-04 06:08:11 Email Email marketing Market research Spamming Digital marketing Salesforce.com Marketing automation Customer engagement ECRM Marketing Business Internet marketing
768	PDF Document Add to Reading List Source URL: media.wiley.com Language: English - Date: 2008-02-05 05:01:50 Customer experience Customer service Subscription business model ECRM Service-profit chain Marketing Customer experience management Business
769	Website Build – IIP Marketing[removed] – Questions and Answers No. Question Answer Add to Reading List Source URL: webarchive.nationalarchives.gov.uk Language: English Web applications Collaboration ECRM Marketing Top-of-mind awareness Business
770	Customer journey mapping A customer journey map is a way to describe all the experiences a customer has with your organisation and the emotional responses they provoke - from their first impression of your building, to s Add to Reading List Source URL: gcn.civilservice.gov.uk Language: English Customer experience Service design Customer engagement ECRM Marketing Customer experience management Business

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