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ECRM
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#	Item
491	PDF Document Add to Reading List Source URL: wwwimages.adobe.com Language: English - Date: 2015-02-21 02:45:39 Customer experience Customer relationship management Customer service Customer engagement Customer support Customer satisfaction ECRM Customer dynamics Marketing Customer experience management Business
492	Businesswoman using smart phone Add to Reading List Source URL: wwwimages.adobe.com Language: English - Date: 2015-02-20 23:29:03 Customer experience Customer satisfaction Verizon Wireless ECRM Customer dynamics Marketing Business Customer experience management
493	How to Build Your Customer Service Roadmap Getting started “ Add to Reading List Source URL: www.desk.com Language: English - Date: 2015-02-24 18:27:59 Customer experience management Call centre Computer telephony integration Telephony ECRM Digital strategy Business Marketing Electronic commerce
494	Go The Extra Mile Building a Service-Oriented Business Table of Contents The Extra Mile: Your Competitive Advantage �� Add to Reading List Source URL: s3.amazonaws.com Language: English - Date: 2013-09-19 20:45:23 Customer experience Job interview Customer service training ECRM Marketing Customer experience management Customer service
495	Top Tips for Increasing Site Traffic, Revenue & Customer Satisfaction Top Tips for Increasing Site Traffic, Revenue & Customer Satisfaction As your online business grows, you find that you’re attracting new customers Add to Reading List Source URL: www.cdn.net Language: English - Date: 2013-09-18 05:48:30 Consumer behaviour Customer experience management Customer satisfaction Customer experience Loyalty business model Customer base Content delivery network Customer engagement ECRM Marketing Business Concurrent computing
496	Pinuts_UM_Newsletter-Edition_EN Add to Reading List Source URL: www.pinuts.de Language: English - Date: 2014-02-05 08:52:04 ECRM Subscription business model Direct marketing Call centre Customer relationship management Email marketing Marketing Business Customer experience management
497	Pinuts_UM_eCRM-Edition_EN Add to Reading List Source URL: www.pinuts.de Language: English - Date: 2014-02-05 08:52:04 Customer experience management Call centre Loyalty business model Customer relationship management Marketing Business ECRM
498	Enterprise E-Mail Marketing und eCRM – Effizientes E-Mail Marketing und eCRM für die Tourismusbranche – Internationale Tourismusbörse Berlin 2009 © Pinuts media+science 2009 Add to Reading List Source URL: www.pinuts.de Language: German - Date: 2014-02-05 08:55:05
499	Cluster 3 in 2004: Multi-Channel Banking (Prof. Dr. Bernd Skiera) 1 Motivation The aim of the Multi-Channel Banking Cluster is to provide research in the area of multi-channel Add to Reading List Source URL: www.efinancelab.de Language: English - Date: 2007-09-21 12:20:25 Business models Competition Loyalty business model Customer experience management Customer experience ECRM Marketing Business Pricing
500	DOC Document Add to Reading List Source URL: cidoc-crm.org Language: English - Date: 2014-01-17 19:08:16 Computing CIDOC Conceptual Reference Model Object Archaeology Inheritance Class Microsoft Dynamics CRM ECRM Software engineering Object-oriented programming Computer programming

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