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ECRM
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#	Item
241	www.schemacustomersolutions.com SCHEMA® Client Story – Energy and Services Provider The Client The UK Business-to-Business operation of a very large multi-service Energy and Services Provider (Gas, Electricity, Drain Add to Reading List Source URL: www.thecustomerframework.com Language: English - Date: 2014-06-17 09:29:23 Sales Customer relationship management Electronic commerce Customer ECRM Integrated customer management Marketing Business Customer experience management
242	Moving Beyond Automation to Process Innovation Having invested in automating back office processes to make them more efficient and less costly, executive leadership today is focusing on ways to increase the value deliver Add to Reading List Source URL: services.ricoh.com Language: English - Date: 2014-09-05 14:42:22 Telepresence Sales Co-creation ECRM Business Marketing Ricoh
243	Comparison of NASA GCE-CRM and SCM-CAM5 (SCAM) with ARM data Cheng Zhou, Joyce Penner University of Michigan With the help from Derek Posselt (Michigan), Shaocheng Xie (LLNL), Guangxing Lin (Michigan), Seoung-Soo Lee (NO Add to Reading List Source URL: asr.science.energy.gov Language: English - Date: 2014-12-30 18:18:47 Particulates Precipitation SCM Atmospheric convection ECRM Rain Atmospheric sciences Meteorology Clouds
244	CLIENT SUCCESS A DEDICATED TEAM TO HELP YOUR BUSINESS REACH ITS FULL POTENTIAL. One of the biggest contributing factors to a business’s success is customer satisfaction. Through long-term customer relationships Add to Reading List Source URL: 55x6d1oo46s209smp10ge1wlsl.wpengine.netdna-cdn.com Language: English - Date: 2015-01-19 15:44:28 Electronic commerce Information technology management Customer experience Customer relationship management Sales ECRM Digital strategy Marketing Business Customer experience management
245	The future of retail – putting the ‘custom’ back in customer Ten years ago the received wisdom was that cinemas were dead. The rise of Blu-Ray, home surround sound, inch screens in the home and the fall in Add to Reading List Source URL: www.comqi.com Language: English - Date: 2013-05-22 11:16:12 Technology Retail Online shopping Amazon.com Loyalty program Virgin Megastores Apple Store ECRM Omni-channel Retailing Business Marketing Electronic commerce
246	www.schemacustomersolutions.com SCHEMA® The Model behind The Approach Underlying SCHEMA® is the premise that there are only four levers available to an organisation to manipulate to build value from their main trading Add to Reading List Source URL: www.thecustomerframework.com Language: English - Date: 2014-06-17 09:32:29 Electronic commerce Customer experience Customer relationship management Customer attrition Customer Service-profit chain ECRM Marketing Business Customer experience management
247	To address the emerging challenges of customer relations in an increasingly competitive business environment, companies are turning to CRM solutions to maintain and enhance their customer base and satisfaction. CARES (Cu Add to Reading List Source URL: www.infotech.co.id Language: English - Date: 2011-03-22 21:57:43 Customer experience management Payment systems Loyalty program Pricing Customer relationship management ECRM Credit card Marketing Business Electronic commerce
248	WORLDWIDE FACT SHEET WHY CLIENTS HIRE US WHO’S IN CHARGE Our name is what we do. Add to Reading List Source URL: proximityworld.com Language: English - Date: 2013-11-26 04:52:01 BBDO Business Direct marketing Proximity Worldwide ECRM
249	November 2013 ‘Always on’ and expecting immediate, relevant and quality experiences, whether B2B or B2C, businesses need to quickly understand and respond to this change in customer expectations. The new wave of Add to Reading List Source URL: pwc.com.au Language: English - Date: 2015-02-15 22:24:14 Consumer behaviour Electronic commerce Customer experience Amazon.com Customer engagement Customer relationship management ECRM Integrated customer management Marketing Business Customer experience management
250	How effective are your messages? Companies producing high-volume invoices, statements and marketing materials find themselves at the centre of a perfect storm of regulatory change, customer perception and budget constrai Add to Reading List Source URL: zipform.com.au Language: English - Date: 2013-09-09 07:25:01 Electronic commerce Direct marketing Transpromotional Customer experience Sales Customer relationship management Advertising Customer communications management ECRM Marketing Business Customer experience management

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