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#	Item
991	The ITIL Framework: ® And How It Can Improve Your Service Desk by Vladimir Vinogradsky Over the past few years, IT infrastructures have become incredibly complex, Add to Reading List Source URL: www.alloy-software.com Language: English - Date: 2008-07-30 14:37:22 Information Technology Infrastructure Library IT service management Service desk Incident management Change management Service catalog Configuration management database Knowledge Centered Support Application Services Library Information technology management Project management Information technology
992	From the Desk of the President A comparison of Service Pension rates between New Zealand and Australia The following information has been collated from the New Zealand and Australian Veterans Affairs websites There is a Add to Reading List Source URL: www.vvanz.com Language: English - Date: 2013-12-27 10:43:32 New Zealand dollar Pension Veteran Disability Finance Economics United Kingdom Financial services Disability pension Retirement
993	Computer Telephony Industry Application Profile — Financial Services ® National Money Service Provides Special Customer Add to Reading List Source URL: www.copia.com Language: English - Date: 2015-02-23 23:48:11 Automatic call distributor Electronic engineering Network management Electronics Help desk Computer telephony integration Call centre Telephony
994	GRAEME BROWN ANTIQUES Stock No 3438 Mahogany Oval inlaid serving tray $750.00 Add to Reading List Source URL: www.gbrownantiques.com.au Language: English - Date: 2011-09-18 23:41:40 Lowboy Pedestal desk Aesthetics Bookcase Table Chest of drawers Desk Furniture Technology Visual arts
995	Microsoft Word - BP_FAQ-Setting up Clinical G2W.docx Add to Reading List Source URL: www.bpsoftware.com.au Language: English Digital press Portable Document Format Pathology Help desk Medicine Computing Marketing
996	by ZOHO Customer Case Study: UniServity This case study discusses how UniServity, an education company offering a web-based online learning service for schools, uses Site24x7 to monitor their websites from multiple geog Add to Reading List Source URL: www.site24x7.com Language: English - Date: 2015-04-15 05:48:26 Cloud applications Centralized computing Help desk Contract law Outsourcing Service-level agreement Zoho Office Suite Website monitoring Service desk Computing World Wide Web Information technology management
997	2015 FS-ISAC Spring Summit (front-desk) Add to Reading List Source URL: www.prodevmedia.com Language: English - Date: 2015-04-08 14:05:32 Technology Public safety Computer crimes International Multilateral Partnership Against Cyber Threats International Telecommunication Union Cyberwarfare EMV Information security Computer security Security Crime prevention National security
998	Votre helpdesk en ligne X NetSupport Service Desk Add to Reading List Source URL: www.netsupportsoftware.com Language: French - Date: 2014-09-29 12:17:00
999	Job Description Form Title: Technical Support Officer (Volunteer) Add to Reading List Source URL: www.visability.com.au Language: English - Date: 2014-09-16 00:59:51 System software Customer experience management Help desk Groupware Outsourcing Technical support X Window System Software Remote desktop Computing
1000	Resource_Dynamics_GO-Global_customer_story.qxp Add to Reading List Source URL: www.graphon.com Language: English - Date: 2010-06-05 08:11:03 Application software Computing GO-Global SysAid Technologies Help desk Information technology management Software

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