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Consumer behaviour / Electronic commerce / Customer attrition / Customer relationship management / Customer lifetime value / Top-of-mind awareness / Customer satisfaction / ECRM / Database marketing / Marketing / Business / Customer experience management
Date: 2013-08-30 10:17:40
Consumer behaviour
Electronic commerce
Customer attrition
Customer relationship management
Customer lifetime value
Top-of-mind awareness
Customer satisfaction
ECRM
Database marketing
Marketing
Business
Customer experience management

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