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41	CUSTOMER SERVICE SPEAKER, CONSULTANT, & #1 BESTSELLING BUSINESS AUTHOR www.micahsolomon.com www.customerserviceguru.com • Add to Reading List Source URL: www.micahsolomon.com Language: English - Date: 2012-01-04 14:43:15 Business models Customer service Loyalty business model Zappos.com Customer Marketing Business Customer experience management
42	David Gould is the Director of Imagination for the Downtown Project, a Zappos.com CEO Tony Hsieh-led organization dedicated to transforming Downtown Las Vegas into the most community-focused large city in the world. He i Add to Reading List Source URL: downtowniowacity.com Language: English - Date: 2014-06-09 14:10:18 Dan Gable Stephen Jay Gould University of Iowa Academia Iowa Johnson County Iowa Association of Public and Land-Grant Universities North Central Association of Colleges and Schools
43	[removed]Review: The Village Effect by Susan Pinker - FT.com By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. You can chan Add to Reading List Source URL: www.susanpinker.com Language: English - Date: 2014-10-03 14:25:31 Singular they English language Economy of the United States Amazon.com Zappos.com Pinker
44	? Ask An Expert Got a business challenge? Send us your question or dilemma and we’ll ask one of our guest experts Add to Reading List Source URL: www.carmanskitchen.com.au Language: English - Date: 2012-06-14 01:36:26 Economy of the United States Amazon.com Zappos.com Next Magazine
45	Daniels Fund Ethics Initiative University of New Mexico http://danielsethics.mgt.unm.edu Zappos: Delivering Happiness to Stakeholders Add to Reading List Source URL: danielsethics.mgt.unm.edu Language: English - Date: 2014-04-17 08:37:15 Economy of the United States Marketing Delivering Happiness Tony Hsieh Alfred Lin Nick Swinmurn Las Vegas Nevada Sequoia Capital Customer relationship management Business Amazon.com Zappos.com
46	Zappos - How Zappos Creates Happy Customers and Employees Add to Reading List Source URL: www.greatplacetowork.com Language: English - Date: 2011-06-07 19:47:54 Tony Hsieh Economy of the United States Behavior Mind Happiness Las Vegas Nevada Amazon.com Zappos.com Delivering Happiness
47	WHITE PAPER A Division of Building Employee Communities About the Author Add to Reading List Source URL: www.socialinstinct.com Language: English - Date: 2015-03-03 16:02:03 Social psychology Behavioural sciences Amazon.com Zappos.com Employee engagement Organizational culture Online community Empowerment Knowledge management Human resource management Management Organizational behavior
48	SITM-infographic2-for-web Add to Reading List Source URL: blog.shopittome.com Language: English - Date: 2012-07-19 11:06:18 Online retailers Marketing Supply chain management Amazon.com Zappos.com Cyber Monday Online shopping Free Shipping Day Christmas and holiday season Electronic commerce Retailing Business
49	CUSTOMER SERVICE SPEAKER, CONSULTANT, & #1 BESTSELLING BUSINESS AUTHOR www.micahsolomon.com www.customerserviceguru.com • Add to Reading List Source URL: www.micahsolomon.com Language: English - Date: 2012-01-04 13:04:05 Customer service Loyalty business model Zappos.com Customer Consumer behaviour Marketing Business Customer experience management
50	Visit these top websites and use your AEON American Express ® Virtual Pay now. Safe and secure shopping at your fingertips! HOT MERCHANTS!!! Apple South Asia – store.apple.com/hk Add to Reading List Source URL: www.aeon.com.hk Language: English - Date: 2014-06-23 22:58:12 Business Apple Store Amazon.com Æon Aeon Groupon Zappos.com ÆON Group Electronic commerce Economy of the United States

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