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71	Insanity: doing the same thing over and over again and expecting different results. Albert Einstein Add to Reading List Source URL: www.iowasmartconference.com Language: English - Date: 2014-05-08 16:17:11 Bootcamp Economy of the United States Amazon.com Zappos.com Delivering Happiness
72	Great Culture. Great Workplace. Lessons From America’s Best Companies White Paper Add to Reading List Source URL: wkpointe.com Language: English - Date: 2013-02-20 18:47:33 Behavioural sciences Corporatism Human resource management Organizational culture Zappos.com Edgar Schein Employment Workplace spirituality Workplace romance Social psychology Organizational behavior Management
73	Zappos.com SEO Dashboard Feb 16, 2012 Add to Reading List Source URL: s3.amazonaws.com Language: English - Date: 2012-10-11 18:07:39 Internet Web analytics New Age Search engine optimization Click consonant UGG Australia AdWords Ugg boots Erhard Seminars Training Fashion Culture Internet marketing
74	Zappos.com AdWords Advisor Report Mar 04, 2014 Zappos.com: AdWords Advisor Report Add to Reading List Source URL: www.spyfu.com Language: English - Date: 2014-12-02 19:45:36 Shoe Zappos.com Google J. C. Penney World Wide Web Internet AdWords Computing
75	HOW TO FIND, DEVELOP AND RETAIN EMPLOYEE TALENT Lunch & Learn May 28, 2014 Add to Reading List Source URL: c.ymcdn.com Language: English - Date: 2014-05-30 11:42:37 Economy of the United States Amazon.com Zappos.com Human resource management
76	USPS Goes On Record to Support Add to Reading List Source URL: www.ncpcu.org Language: English - Date: 2011-04-26 16:06:34 Economy of the United States Amazon.com Zappos.com Credit union
77	KEYNOTE SPEAKER AND BESTSELLING AUTHOR CUSTOMER SERVICE, COMPANY CULTURE, BUSINESS GROWTH MICAH SOLOMON is a highly accomplished, two-time bestselling author and self-made entrepreneur. The Financial Post calls him the Add to Reading List Source URL: www.micahsolomon.com Language: English - Date: 2014-02-25 08:13:44 Customer experience management Electronics Marriott International Ritz-Carlton Hotel Company Zappos.com Micah Loyalty business model Keynote Customer service Marketing Business Business models
78	Decisive The WRAP process To make better choices, we must avoid the most common decision-making biases. Being aware of these biases isn’t sufficient to avoid them, but a process can help. The WRAP process can help us m Add to Reading List Source URL: heathbrothers.com Language: English - Date: 2013-03-25 16:15:00 Mind Decision making Neuropsychological assessment Cognitive science Neuroscience Framing Zappos.com Decision theory Critical thinking Cognition
79	2012 NADO Annual Training Conference October[removed], 2012 \| Las Vegas, NV Organization Information Organization name: Address: City, State & Zip Add to Reading List Source URL: www.nado.org Language: English - Date: 2012-08-13 18:20:26 Summerlin Nevada Las Vegas Nevada Economy of the United States Nevada Amazon.com Zappos.com
80	WRITTEN BY John Gerzema John Gerzema: Engage With Marketing Add to Reading List Source URL: ssl.gstatic.com Language: English - Date: 2013-09-17 20:23:46 Zappos.com Marketing Business Communication Brand Communication design Graphic design

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