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371	Customer Case Study Manufacturer Unifies Workforce and Enhances Customer Interactions Pella Corporation increased customer-service levels and internal collaboration using Add to Reading List Source URL: www.cisco.com Language: English Computing Cisco Systems Cisco Unified Communications Manager WebEx Cisco TelePresence Unified communications Cisco Wireless Control System Cisco Unified Computing System Cisco Career Certifications Videotelephony Computer-mediated communication Electronic engineering
372	Meeting Center Meeting Planning Worksheet Use this worksheet to plan your meeting and choose WebEx features that are best suited for your purposes. In the left column, you’ll see a sample plan; on the right (and on th Add to Reading List Source URL: wlc.webex.com Language: English - Date: 2014-09-29 09:55:09 Computing Remote administration software Electronics WebEx Teleconferencing Cisco Systems Virtual hands on training Computer-mediated communication Videotelephony Web conferencing
373	Software Support and Maintenance Policy LABTrack LLC offers comprehensive support and maintenance contracts for its LABTrack line of software. These contracts are designed to provide the amount of support needed for each Add to Reading List Source URL: www.labtrack.com Language: English - Date: 2013-07-31 18:30:48 Computing Technical support Computer-mediated communication WebEx Network administrator Software maintenance Help desk Customer experience management Information technology management
374	At-a-Glance Cisco Connected Health Empowering Cost-Effective, High-Quality Care Imagine providing your caregivers with highly secure and reliable access to health information, whether they’re in a hospital, care facil Add to Reading List Source URL: www.cisco.com Language: English Health Electronic engineering Telehealth Cisco Systems Deep packet inspection Healthcare Cisco TelePresence WebEx Cisco IOS Videotelephony Health informatics Technology
375	Customer Case Study City Handles Calls During Democratic National Convention with Cloud Collaboration City of Charlotte migrated from on-premises solution for its multiple contact centers to Add to Reading List Source URL: www.cisco.com Language: English Electronics Cisco Systems Cisco Unified Communications Manager Cisco TelePresence Unified communications Telepresence WebEx Cisco Career Certifications Videotelephony Computer-mediated communication Electronic engineering
376	Below is a table to suggest resources, tools and contacts you may consider using when working on a particular skill or task * Sharepoint: INS SharePoint site has links to team sites, document libraries and information re Add to Reading List Source URL: intranet.secure.griffith.edu.au Language: English - Date: 2015-02-04 20:36:35 Collaboration Cloud applications Content management systems Microsoft SharePoint Portal software Google Docs WebEx Flowchart Google Apps Computing Cloud computing Centralized computing
377	Observation on videoconference platforms The reality is that there are several different conferencing systems for different types of applications and experiences. Listed below are a sampling of options with pros and cons Add to Reading List Source URL: www.nitle.org Language: English - Date: 2014-09-10 15:14:46 Computing Teleconferencing Android software Freeware Portable software WebEx LifeSize Videoconferencing Conferencing Videotelephony Software Computer-mediated communication
378	Brochure Cisco Hosted Collaboration Solution for Contact Center: Elevate Customer Care In the face of growing competition, delivering superior customer service has never been more important. Cisco Add to Reading List Source URL: www.cisco.com Language: English Cloud computing Cisco Systems Cisco Unified Communications Manager Unified communications WebEx Software as a service Cisco Career Certifications Cisco IOS Computing Videotelephony Electronic engineering
379	Cisco WebEx Event Center Getting Started This guide covers the basic functions you will use to schedule or attend an Event Center session from your Windows computer. Also included here are Add to Reading List Source URL: wlc.webex.com Language: English - Date: 2014-10-24 18:10:41 Web conferencing Electronic engineering Remote administration software WebEx Cisco Systems Computer icon Palette GUI widget Mouse Videotelephony Computing Computer-mediated communication
380	Using Video in Your Meetings Meeting Center If the host or presenter enables it, participants can view video from the presenter’s webcam and send video from their own webcams. When enabled, all Add to Reading List Source URL: wlc.webex.com Language: English - Date: 2014-09-12 10:32:14 Software Computing Checkbox GUI widget Cisco Systems Windows Vista Teleconferencing Videotelephony Graphical user interfaces System software

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