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Touchpoint
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#	Item
501	ONE COMPLETE MARKETING PROGRAM CRM & Google: BUSINESS APPS IN THE Add to Reading List Source URL: www.destinationcrm.com Language: English - Date: 2015-03-25 15:22:40 Salesforce.com Touchpoint Marketing Customer experience management Customer experience
502	The Egg Matrix Worksheet // Alpha Version The Nest The Egg Devising a Strategy for Designing a Continuous Add to Reading List Source URL: delightfulstyle.com Language: English - Date: 2013-06-18 23:24:27 Touchpoint Egg Reproduction Brand management Customer experience management
503	Enabling Lifetime Customer Relationships. Effective Strategies for Unifying Customer Communications Leveraging Your Unique Customer Exchanges to Stay Ahead of the Competition Add to Reading List Source URL: www.pitneybowes.com Language: English - Date: 2015-01-22 19:56:54 Customer experience Pitney Bowes Customer relationship management Touchpoint Call centre Sales Customer satisfaction Customer communications management Direct marketing Marketing Business Customer experience management
504	Customer Communication Management Engage your customers as individuals – at every touchpoint – with speed, agility and consistency. Speak to your customers as individuals in a single voice across all channels. Thank Add to Reading List Source URL: www.pitneybowes.com Language: English - Date: 2015-01-17 16:20:16 Electronic commerce Information technology management Pitney Bowes Business intelligence Customer experience Customer intelligence Customer relationship management Touchpoint Customer insight Marketing Customer experience management Business
505	Enabling Lifetime Customer Relationships. Effective Strategies for Unifying Customer Communications Leveraging Your Unique Customer Exchanges to Stay Ahead of the Competition Add to Reading List Source URL: www.pitneybowes.com Language: English - Date: 2015-01-14 08:10:04 Customer experience Pitney Bowes Customer relationship management Touchpoint Call centre Sales Customer satisfaction Customer communications management Direct marketing Marketing Business Customer experience management
506	Customer Communication Management Engage your customers as individuals—at every touchpoint—with speed, agility and consistency. Speak to your customers as individuals in a single voice across all channels. Thanks to Add to Reading List Source URL: www.pitneybowes.com Language: English - Date: 2015-02-03 16:40:58 Electronic commerce Information technology management Business intelligence Pitney Bowes Customer experience Customer intelligence Customer relationship management Touchpoint Customer insight Marketing Customer experience management Business
507	ONE COMPLETE MARKETING PROGRAM Smart Customer Service in a Add to Reading List Source URL: www.destinationcrm.com Language: English - Date: 2015-03-09 10:47:09 Salesforce.com Touchpoint Marketing Customer experience management Customer experience
508	Financial applications for brand valuation Delivering value beyond the number Add to Reading List Source URL: www.brandchannel.com Language: English - Date: 2014-05-06 16:21:13 Brand valuation Communication design Graphic design Product management Interbrand Mergers and acquisitions Brand Touchpoint Valuation Marketing Brand management Identification
509	Microsoft Word - SFDC TLP FINAL VERSION Add to Reading List Source URL: www.salesforce.com Language: English - Date: 2013-09-23 18:49:18 Customer experience Customer service Customer satisfaction Loyalty business model Touchpoint Customer experience systems ECRM Marketing Customer experience management Business
510	MEASURE WHAT MATTERS MOST A marketer’s guide to improving outcomes Add to Reading List Source URL: think.storage.googleapis.com Language: English - Date: 2014-11-11 17:17:12 Customer experience management Business intelligence Strategic management Performance management Touchpoint Marketing performance measurement and management Performance indicator Customer relationship management Market segmentation Marketing Business Management

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