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Touchpoint
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461	volume 6 \| no. 1 \| 15,80 euro April 2014 Transformation through Service Design Add to Reading List Source URL: www.service-design-network.org Language: English - Date: 2014-04-08 03:06:14 Service design Ambient intelligence Customer experience management Brand management Touchpoint
462	volume 5 \| no. 3 \| 15,80 euro January 2014 Beyond Necessity, the Beauty of Service Add to Reading List Source URL: www.service-design-network.org Language: English - Date: 2014-02-06 17:51:16 Customer experience management Structure Erik Spiekermann Touchpoint Graphic design Edenspiekermann Metadesign Service design Aesthetics Marketing Design Visual arts
463	Channel Connection Channel mix Is the channel mix effectively reaching the target audience and Add to Reading List Source URL: www.mediacom.ch Language: English - Date: 2014-12-09 05:01:21 Target audience Brand management Customer experience management Touchpoint
464	Belastingdienst Groene weektabel loonbelasting/ premie volksverzekeringen 2013 Werknemers met vakantiebonnen voor 20 of meer vakantiedagen per jaar (Uitgave januari) Add to Reading List Source URL: touchpoint.adp.nl Language: Dutch - Date: 2013-04-22 04:34:26
465	Connecting Social Media And The Store By Alicia Fiorletta, Senior Editor 40% of all social media social media strategies. As many as 66% of retailers users have purchased Add to Reading List Source URL: f9e7d91e313f8622e557-24a29c251add4cb0f3d45e39c18c202f.r83.cf1.rackcdn.com Language: English - Date: 2014-06-25 12:17:22 Electronic commerce Consumer behaviour Retailing Pinterest Touchpoint Online shopping Retail Customer engagement Nordstrom Marketing Business Customer experience management
466	AHEAD OF WHAT’S NEXT. Stakeholder Relationship Consulting: Relationship Measurement Case Study: UK Industrial, Medical & Special Gases Provider Our client understands the importance of delivering a strong customer exp Add to Reading List Source URL: www.harrisinteractive.com Language: English - Date: 2012-03-30 07:53:22 Loyalty business model Customer Account manager Touchpoint Relationship marketing Marketing Business Customer experience management
467	Maximize the Quality of Customer Engagement Touchpoints Though hard to define, we all intuitively know what a customer touchpoint is: Any communication or interaction with your prospect or customer that helps them form a Add to Reading List Source URL: services.ricoh.com Language: English - Date: 2014-09-05 14:42:22 Touchpoint Customer experience Ricoh Customer engagement Customer relationship management Loyalty business model Customer service Marketing Customer experience management Business
468	CUSTOMER SERVICE Provide a quality shopping experience at every touchpoint Customer service directly influences the lifetime value of a customer and is a critical component to any business. Today, as more and more Add to Reading List Source URL: info.digitalriver.com Language: English - Date: 2015-03-30 11:12:57 Customer service Call centre Customer relationship management Online shopping Technical support Touchpoint Customer support Chief customer officer ECRM Marketing Customer experience management Customer experience
469	AHEAD OF WHAT’S NEXT. Stakeholder Research and Consulting Relationship Measurement Our philosophy and how it benefits our clients... Today’s competitive business environment demands strong and sustainable relationsh Add to Reading List Source URL: www.harrisinteractive.com Language: English - Date: 2013-02-18 12:01:07 Brand management Touchpoint Electronic commerce Customer relationship management Management Marketing Customer experience management Business
470	30 Our OurBusiness Business Add to Reading List Source URL: downloads.cathaypacific.com Language: English - Date: 2010-05-27 21:27:02 Transport Aviation CITIC Group Cathay Pacific Business Dragonair Customer service Touchpoint Hong Kong International Airport Association of Asia Pacific Airlines Swire Group Customer experience management

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