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Touchpoint
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#	Item
91	Customer Promise Our customer promise sets out a commitment from our service to our customers. We are committed to delivering our promises and will measure our performance against these priorities in our annual surveys, Add to Reading List Source URL: sport.leeds.ac.uk Language: English - Date: 2015-08-26 08:54:36 Customer experience management Business Marketing Customer experience Strategic management ECRM Touchpoint
92	Customer Communication Management Building Trust and Loyalty in Retail Banking: More Essential Today Than Ever Before Even though the importance of trust cannot be overstated when individuals decide which bank or other Add to Reading List Source URL: www.assentis.com Language: English - Date: 2013-02-28 03:43:37 Customer experience management E-commerce Marketing Customer relationship management Loyalty business model Bank Core banking ECRM Touchpoint
93	Cutting Edge: Our weekly analysis of marketing news 1 June 2016 Welcome to our weekly analysis of the most useful marketing news for CIM and CAM members. Quick links to sections Add to Reading List Source URL: www.cim.co.uk Language: English - Date: 2016-06-01 08:24:13 Marketing Positioning Brand Engagement marketing Direct marketing Customer relationship management Touchpoint Immersion marketing
94	Your Trusted Partner for Mobile Engagement How Mobile is Transforming Enterprise Customer Experience OpenMarket White Paper Add to Reading List Source URL: www.ciosummits.com Language: English - Date: 2016-03-08 12:25:47 Customer experience management Marketing E-commerce Mobile content Text messaging OpenMarket Short Message Service Mobile marketing Customer relationship management Touchpoint Zendesk Customer experience
95	Tips for Retailers: Leverage Unique Data Attributes to Improve Response The Intelligent Marketer Add to Reading List Source URL: www.directmail.com Language: English - Date: 2015-02-26 14:03:14 Marketing E-commerce Customer experience management Business intelligence Business Analytics Customer relationship management Targeted advertising RFM Geomarketing Touchpoint Customer analytics
96	SPRING-SUMMER 2016 CATALOG of BOOKS New Titles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Backlist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Tit Add to Reading List Source URL: www.pgcbooks.ca Language: English - Date: 2016-01-05 14:23:29 Book formats Marketing Brand management Paperback Autism E-book Engagement marketing Bestseller Publishing Touchpoint
97	SOCIAL MEDIA OPTIMIZATION Advance brand awareness, influence buying behavior, and promote customer loyalty. Generate more sales and revenue from expanded audience reach and engagement Add to Reading List Source URL: releasedynamics.com Language: English - Date: 2016-07-28 12:36:18 Brand management Marketing Social media Internet marketing Social media optimization Social media marketing Brand awareness Viral marketing Target audience Brand Social commerce Touchpoint
98	brand communications agency touchpoints Client_ Teekanne Herbal Wellness Tea Add to Reading List Source URL: www.cinquino.com Language: English - Date: 2014-08-06 20:08:47 Marketing Brand management Communication design Teekanne Touchpoint Brand Marketing communications Advertising Target audience Trade promotion
99	Channel Marketing Head Reports to: Head of Marketing About the Role The Channel Manager is accountable for all customer facing channels. The role is responsible for developing the strategy for how we coherently engage wi Add to Reading List Source URL: downloads.asiamiles.com Language: English - Date: 2016-07-26 03:32:13 Marketing Digital marketing Customer relationship management Touchpoint Social media marketing Brand awareness Engagement marketing Customer experience Marketing operations Marketing automation
100	Mini-Lessons from Juran Global The Source for Breakthrough Juran.com Series Quality by Add to Reading List Source URL: www.juran.com Language: English - Date: 2016-04-27 18:53:47 Quality management Quality Management Marketing Process management Quality by Design Business process improvement New product development Design Touchpoint Total quality management

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