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#	Item
131	Ordonnance de télécom CRTC[removed]Version PDF Ottawa, le 10 décembre 2014 Société TELUS Communications – Approbation provisoire d’une demande tarifaire Add to Reading List Source URL: www.crtc.gc.ca - Date: 2014-12-09 15:34:59
132	ORC[removed]ONLINE REVEALED CANADA CELEBRATING 10 YEARS Add to Reading List Source URL: www.canadianetourismawards.com Language: English - Date: 2014-12-19 06:57:15 Design Marketing Communication Telus Brand Sponsor Communication design Graphic design Advertising
133	Telecom Order CRTC[removed]PDF version Ottawa, 10 December 2014 TELUS Communications Company – Interim approval of a tariff application Add to Reading List Source URL: www.crtc.gc.ca - Date: 2014-12-10 08:47:02
134	C2174_TI_Energy_Utilities.qxd Add to Reading List Source URL: www.telusinternational.com Language: English - Date: 2010-12-16 17:35:46 Telus International Telus Outsourcing Customer relationship management Customer experience Marketing Business Customer experience management
135	TELUS International Managing program ramps with consistent service. Key metrics for typical program ramps include: Add to Reading List Source URL: www.telusinternational.com Language: English - Date: 2010-12-16 17:35:43 Offshoring Outsourcing Transition methodology Sales Business Telus International Telus
136	CRTC Interconnection Steering Committee (CISC) Emergency Services Working Group Conference Call 2015 – 01: January 8th, 2015 Noon to 2:00 pm (Eastern Time) Add to Reading List Source URL: www.crtc.gc.ca Language: English - Date: 2015-01-07 13:28:01 S&P/TSX Composite Index Thunder Bay Telephone Canadian Radio-television and Telecommunications Commission Telus 9-1-1 Vidéotron Rogers Communications Nickelodeon Bell Aliant Economy of Canada Canada S&P/TSX 60 Index
137	C2156_TI_Travel_and_Hospitality.qxd Add to Reading List Source URL: www.telusinternational.com Language: English - Date: 2010-12-16 17:35:43 Consumer behaviour Telus International Telephony Information technology management Telus Customer experience Call centre Outsourcing SPi Global Marketing Business Customer experience management
138	Moderated by Customer Management IQ – IQPC \| Sponsored by TELUS International How to Serve the Millennial Customer: from CRM tactics to IT innovation Webinar Add to Reading List Source URL: www.telusinternational.com Language: English - Date: 2013-02-21 21:13:14 Technology Telus International Twitter Telus Generations Demographics Generation Y World Wide Web
139	5 Proven Strategies to Drive ROI for Chat Panel insights from TELUS International, Dell & SPOT Consulting Webinar Summary - Guide Add to Reading List Source URL: www.telusinternational.com Language: English - Date: 2012-01-27 15:22:28 Electronics Internet culture Online chat Telephony Customer experience Dell Customer satisfaction Call centre Web conferencing Marketing Business Customer experience management
140	by Jeffrey Puritt What Marriage and Outsourcing Have in Common L Add to Reading List Source URL: www.telusinternational.com Language: English - Date: 2013-03-11 19:21:46 Customer experience management International economics Offshoring Telecommuting Outsourcing Customer experience Telus International Customer satisfaction Outsourcing relationship management Business Marketing Management

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