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111	Update on Gillies Bay Internet Society progress in 2013 It’s been over a year since I last reported on the Gillies Bay Internet Society network progress. It’s been pretty amazing, but we do seem to be doing very well Add to Reading List Source URL: www.gilliesbay.ca Language: English - Date: 2014-01-04 22:32:33 Texada Island S&P/TSX 60 Index Digital media Lasqueti Island Pocahontas Telus Internet access Internet Vancouver Island British Columbia Provinces and territories of Canada Broadband
112	TELUS International Global Outsourcing Insights Workforce Management: planning contact center program ramps — consider the unusual first A contact center’s largest expense generally comes from its agent population, Add to Reading List Source URL: www.telusinternational.com Language: English - Date: 2010-12-16 17:35:45 Human resource management Business software Technology Workforce management Telus Forecasting Scheduling Business Management Planning
113	TELUS International Global Outsourcing Insights The importance of location to contact center success With customers today demanding exceptional customer service, multi-channel support and on-demand Add to Reading List Source URL: www.telusinternational.com Language: English - Date: 2010-12-16 17:40:50 Outsourcing Telus International Economics Terminology Business process outsourcing Telus Offshoring Business International economics
114	Company insight > Outsourcing The future is friendly The rapid advancement of telecommunications technology has raised the bar for the provision of customer service. Jeffrey Puritt, of TELUS International, explains to R Add to Reading List Source URL: www.telusinternational.com Language: English - Date: 2011-06-10 18:51:53 International economics Information technology management Economics Business process outsourcing Outsourcing Customer engagement Economy of Canada Telus Mobility Telecommunications Workers Union Business S&P/TSX 60 Index Telus
115	TELUS International Europe TELUS International Europe (formerly CallPoint) is a leading European provider of multilingual contact center and BPO solutions. The company serves its clients in over 30 languages including En Add to Reading List Source URL: telusinternational-europe.com Language: English - Date: 2014-06-27 10:49:59 Economy of Canada Canada Technology Telus International Telus SPi Global
116	The Role of Culture in Delivering World-Class Customer Service Call Center Week, Las Vegas June[removed]Presentation Summary Add to Reading List Source URL: www.telusinternational.com Language: English - Date: 2013-07-10 21:29:55 Ubiquitous Synergy Seeker The Organ Computing World Wide Web Internet S&P/TSX 60 Index Telus Google
117	leading thoughts / dec[removed]OUTSOURCING FOR SOCIAL GOOD By aligning corporate success with social progress, BPOs have a platform to share Add to Reading List Source URL: www.telusinternational.com Language: English - Date: 2014-01-15 14:01:30 Business process outsourcing Telus Microsoft Online Services Outsourcing Business process outsourcing in India Business Telus International Corporate social responsibility
118	TELUS International \| Agent Engagement Case Study Reprogramming tech support through Add to Reading List Source URL: web.telusinternational.com Language: English - Date: 2014-06-27 14:44:49 Telus International Telus Economy of Canada
119	TELUS International Europe \| Global Outsourcing Case Study One Stop Shop solution delivers rapid business growth. Add to Reading List Source URL: cdn2.hubspot.net Language: English - Date: 2014-08-14 05:01:52 Telus Management Economics Business process outsourcing Outsourcing Offshore outsourcing Terminology Offshoring Business Telus International
120	TELUS International Europe \| Global Outsourcing Case Study One Stop Shop solution delivers benefits from Add to Reading List Source URL: cdn2.hubspot.net Language: English - Date: 2014-08-14 05:03:18 Telus Management Customer experience management Outsourcing Customer experience Marketing Business Telus International

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