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Kaseya Case Study University of Kentucky research group uses Kaseya to align IT services to organization’s goals. University graduates from sneakernet to a proactive IT services management strategy based on ITIL best p
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Document Date: 2011-06-13 03:11:10

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File Size: 280,02 KB

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Company

IT group / Kaseya International Limited. / The Research Information Services / Microsoft / /

Currency

USD / /

/

Event

Reorganization / Product Issues / /

Facility

campus Decrease IT / University of Kentucky Remote Access / University of Kentucky / University Relies / University of Kentucky In / Kaseya Customer University of Kentucky Office / College of Arts / /

IndustryTerm

technology budget / unlicensed software / Web-based dashboard / dozen remote management products / consolidated Web-based management console / software versions / systems management / management solutions / remote management / systems management solution / distributed systems / unauthorized applications / research software / service management solution / agentless solution / Web-based platform / agentless solutions / software / research / control systems / software licensing tool / software licenses / management software / higher-quality services / communications infrastructure / computing / Web-Based Dashboard Creager / management point products / annual audit / agent procedure technology / Web services / /

OperatingSystem

Linux / Microsoft Windows / /

Organization

University of Kentucky Remote Access / Graduate School / University of Kentucky office of Research Information Services / University of Kentucky / office of Commercialization and Economic Development / University of Kentucky In / College of Arts and Sciences / /

Person

Steve Creager / Greg Franseth / /

Position

technician / Vice President for Research / director / helpdesk technician / technical support manager / /

Product

Systems Management software / mouse / Systems Management / /

ProvinceOrState

Kentucky / /

Technology

agent procedure technology / Linux / sneakernet / firewall / /

URL

www.kaseya.com/download / www.kaseya.com / /

SocialTag