Trends in Customer Service Multi-Channel Edition November 2012 Sumair Dutta

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Date: 2013-02-22 10:31:53 Consumer behaviour Customer experience Customer satisfaction Customer retention Customer service Loyalty business model Customer engagement Voice of the customer Call centre Marketing Business Customer experience management		Trends in Customer Service Multi-Channel Edition November 2012 Sumair Dutta Add to Reading List Source URL: voxeo.com Download Document from Source Website File Size: 475,39 KB Share Document on Facebook

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