NEWS  RELEASE   OceanFirst Bank turns to NCR for omnichannel banking Adds advanced software and ATM technology to existing digital banking services with Digital Insight DULUTH, Ga., January 14, 2014 – OceanFirst

Source URL: www.digitalinsight.com

Customer Service Channel Trends Study A survey-based compilation of data and opinions of what channels are being used for customer service today, a comparison to last year, and recommendations and predictions for the fut

Source URL: estebankolsky.com

• Marketing
• Customer relationship management
• Customer service
• E-commerce
• Customer experience management
• Telephony
• Customer experience
• Call centre
• Omnichannel
• Enterprise feedback management

Powering Next-generation Grocery Orckestra pilots IGA to the top of online grocery with commerce in the cloud Sobeys Inc. is one of Canada’s only two national grocery chains. Its retail banners include Sobeys, Safeway,

Source URL: www.orckestra.com

• Sobeys
• Economy
• Trade
• Sales
• FreshCo
• IGA
• Omnichannel
• Safeway Inc.
• Grocery store
• E-commerce
• Safeway
• Thrifty Foods

How to Turn Omnichannel from Retail Disruptor to Game-Changer Omnichannel operations are a fact of life for businesses today. While this disruption is challenging to integrate into a business, here are 8 places to start.

Source URL: solvers.ups.com

• E-commerce
• Omnichannel
• Retail
• Omnichannel Supply Chain
• Omnichannel order fulfillment

Affectionately Yours Online and In Stores Mondou’s successful omni-channel transformation powered by Orckestra Commerce Cloud Mondou is a Canadian leader in the distribution of products, services and accessories for th

Source URL: www.orckestra.com

• Marketing
• E-commerce
• Customer experience management
• Cloud infrastructure
• Brand management
• Touchpoint
• Omnichannel
• Online shopping
• Cloud computing
• Customer experience

Interactive In-store Displays Bringing Sports Experts’ omni-channel vision to life Sports Experts is the largest sporting goods retailer in the province of Québec, providing a decidedly ‘fashionable’ edge to athl

Source URL: www.orckestra.com

• Marketing
• E-commerce
• Economy
• Customer experience
• Online shopping
• Radio-frequency identification
• Omnichannel

Silverlake Symmetri MyMoney The Current Landscape The unprecedented growth of Internet usage has been fuelled by smart phones and tablets becoming more technologically advanced and affordable. Many consumers are now perm

Source URL: www.silverlakesymmetri.com

• Economy
• E-commerce
• Marketing
• Business
• Mobile banking
• Online banking
• Bank
• Customer relationship management
• Touchpoint
• Customer experience
• Omnichannel
• Core banking

CS_Digital Banking Platform.indd

Source URL: ncr.quickbase.com

• Economy
• Business
• E-commerce
• Finance
• Accounting software
• Digital Insight
• Omnichannel
• ING Group
• INETCO Systems Limited
• Mobile banking

PwC’s Global Total Retail Survey reveals the need for a unified, always-on consumer experience February 2014 Achieving Total Retail Consumer expectations driving

Source URL: download.pwc.com

• Marketing
• Economy
• E-commerce
• Consumer behaviour
• Retailing
• Brand management
• Customer experience management
• Retail
• Customer experience
• Online shopping
• Omnichannel
• Shopping

CLOUD-BASED ERP Solves A WORLD OF CHALLENGES Sponsored by

Source URL: www.smb-gr.com

• Business
• Economy
• ERP software
• E-commerce
• Accounting software
• NetSuite
• CallidusCloud
• Enterprise resource planning
• Omnichannel
• BORN Group
• Customer relationship management
• ICharts