2014 ERA AWARDS E-COMMERCE (MID-SIZE RETAILER) AWARD WINNER HENRY’S CLICK AND CONNECT—AN OMNICHANNEL SUCCESS

Source URL: www.retailcouncil.org

• Information technology management
• Customer experience management
• Online shopping
• Customer experience
• Retail
• Marketing
• Electronic commerce
• Business

Media Contact: Kate Gundry [removed[removed]Sailthru Hires Stephen Dove as Senior Vice President of Product to Drive Innovation in Omnichannel Marketing Platform

Source URL: www.sailthru.com

• New product development
• Thrillist
• Business
• Technology
• Marketing
• Innovation
• Marketing automation

The omnichannel customer service gap November 2013 The omnichannel customer service gap – November[removed]Executive Summary

Source URL: cdn.zendesk.com

• Customer experience
• Customer service
• Customer engagement
• Service quality
• Customer relationship management
• Online shopping
• Brand
• 24/7 Customer
• Customer satisfaction
• Marketing
• Customer experience management
• Business

Case Study BOLT INSURANCE: THE LEADING PROVIDER OF ONLINE INSURANCE SERVICES, DELIVERS OMNICHANNEL CUSTOMER EXPERIENCE WITH LIVEOPS CLOUD CONTACT CENTER The Company

Source URL: www.liveops.com

• Customer experience
• Internet
• Technology
• World Wide Web
• Customer experience management
• Bolt
• Mobile Web

PRESSEMITTEILUNG STUDIE „DIE CHANCE OMNICHANNEL“ VON DELOITTE FÜR EBAY ZEIGT: OMNICHANNEL-HANDEL FÜHRT IN HOHEM MAßE ZU ECHTEM UMSATZWACHSTUM FÜR HÄNDLER

Source URL: www.zukunftdeshandels.de

IN-STORE DIGITAL RETAIL: THE QUEST FOR OMNICHANNEL Written by Hilding Anderson, Sr. Manager Research + Insights, Washington, DC & Rachel Zinser, Sr. Associate Research + Insights, Chicago, with Rebecca Prettyman, Associa

Source URL: edge.sapient.com

• Computing
• Technology
• Interactive kiosk
• Kiosks
• Online shopping
• Retail
• Target Corporation
• Department store
• Price comparison service
• Electronic commerce
• Business
• Retailing

LEARN FROM YOUR CUSTOMERS USE IN-STORE ANALYTICS TO BECOME AN OMNICHANNEL MASTER WHAT IS OMNICHANNEL? It is quite simply a consumer experience that offers seamless retailing throughout

Source URL: speakerd.s3.amazonaws.com

• Customer experience management
• Online shopping
• Omni-channel Retailing
• ECRM
• Marketing
• Business
• Electronic commerce

2014 E S S E N T I A L G UIDE OMNICHANNEL

Source URL: media.dmnews.com

• Marketing automation
• Multichannel marketing
• Database marketing
• Marketing operations
• Marketing
• Integrated marketing communications
• Direct marketing

AccuSpeechMobile Voice Productivity for OmniChannel Distribution[removed]

Source URL: www.accuspeechmobile.com

• Supply chain management
• Information technology management
• Web applications
• Logistics
• RedPrairie
• Warehouse
• Electronic commerce
• Management
• Business
• Technology