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![]() Date: 2015-01-22 04:04:05Net Promoter Marketing NPS Customer satisfaction Promoter Advocacy Index Fred Reichheld Consumer behaviour Business General Electric | Source URL: www.questnbs.orgDownload Document from Source WebsiteFile Size: 580,16 KBShare Document on Facebook |
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![]() | Harness the power of Net Promoter Score Net Promoter Score Net Promoter Score (NPS)® is a powerful tool in gauging customer loyalty and, by extension, company health. It’s founded on a simple question: “How likely aDocID: 1tAhH - View Document |