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LiveOps
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#	Item
1	Joint Brochure with LiveOps (C) Add to Reading List Source URL: www.calltower.com Language: English Electronics Microsoft Lync Instant messaging Unified communications Voice over IP Videotelephony Electronic engineering Computer-mediated communication
2	Case Study DAXKO DELIGHTS AGENTS AND COMMUNITY ORGANIZATIONS WITH LIVEOPS® FOR SALESFORCE • Integration with Salesforce to enable agent visibility into customer history during calls • Seamless re-routing of calls t Add to Reading List Source URL: www.liveops.com Language: English - Date: 2013-09-24 01:08:42 Salesforce.com Cloud computing Centralized computing Cloud applications
3	Customer Service Solutions Effectively building brand loyalty at a lower cost is virtually possible. With LiveOps’ cloud-based solution, your customer service operation will achieve a return on investment higher than y Add to Reading List Source URL: www.liveops.com Language: English - Date: 2014-05-19 21:36:20 Telephony Interactive voice response Customer service Electronics Customer experience management Call centre Computer telephony integration
4	LIVEOPS® INSIGHT™ Robust Reporting and Analytical Tools Provide Instant Visibility and Control Knowledge is power, and with LiveOps Insight that knowledge is instantly available through a suite of sophisticated yet ea Add to Reading List Source URL: www.liveops.com Language: English - Date: 2012-10-25 19:23:02 Voice over IP Salesforce.com Dashboard Technology Computing Interactive voice response Electronic engineering
5	Case Study BOLT INSURANCE: THE LEADING PROVIDER OF ONLINE INSURANCE SERVICES, DELIVERS OMNICHANNEL CUSTOMER EXPERIENCE WITH LIVEOPS CLOUD CONTACT CENTER The Company Add to Reading List Source URL: www.liveops.com Language: English - Date: 2014-06-13 19:52:12 Customer experience Internet Technology World Wide Web Customer experience management Bolt Mobile Web
6	Connecting with the Next Gen Customer Top 5 Trends Smart Companies are Addressing to Evolve Their Contact Centers into Engagement Centers Add to Reading List Source URL: www.liveops.com Language: English - Date: 2013-07-16 19:34:12 Business Customer experience Call centre 24/7 Customer Chief customer officer Marketing Customer experience management Telephony
7	LO_SB_LiveOps_Agents_2013-US-web Add to Reading List Source URL: www.liveops.com Language: English - Date: 2014-05-19 21:36:21 Customer experience Sales Customer service Marketing Business Customer experience management
8	white paper Making the Most of Your Cloud CRM with an Integrated Cloud Contact Center Table of Contents Add to Reading List Source URL: www.liveops.com Language: English - Date: 2013-09-24 01:22:36 Electronic commerce Cloud applications Customer relationship management Salesforce.com Customer experience Call centre RightNow Technologies ECRM Oracle CRM Marketing Business Customer experience management
9	EXPERT OPINION Transforming the contact centre in the ‘age of the customer’ Add to Reading List Source URL: www.liveops.com Language: English - Date: 2014-07-21 12:42:42 Salesforce.com Direct marketing Sales Marketing Cloud computing Business
10	Case Study \| Health and Human Services Customer Major Pharmaceutical Company Add to Reading List Source URL: www.liveops.com Language: English - Date: 2014-05-19 21:36:21 Customer satisfaction Customer service Customer experience Customer experience management Business Consumer behaviour