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Jim Spohrer
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#	Item
1	Three Factors to Sustainable Service System Excellence: A Case Study of Service Systems Ying Chen, Ana Lelescu, Jim Spohrer IBM Almaden Research Center, San Jose, CA 95120 {yingchen, alelescu}@us.ibm.com, spohrer@almaden Add to Reading List Source URL: www.ibm.com Language: English - Date: 2012-08-30 08:46:52 Marketing Business Systems thinking Management Service system Service innovation Value proposition Customer relationship management Jim Spohrer Service science management and engineering Co-creation Service
2	Microsoft PowerPoint - Jim Spohrer Coevolutionppt Add to Reading List Source URL: almaden.ibm.com Language: English - Date: 2004-05-13 12:11:35 IBM Global Services Jim Spohrer Coevolution IBM
3	INDUSTRY TRENDS Services Science: A New Field for Today’s Economy Linda Dailey Paulson Add to Reading List Source URL: www.ibm.com Language: English - Date: 2012-08-30 08:47:46 Jim Spohrer IBM Service design Service science management and engineering David Ing
4	Module 1: Welcome and Overview of Service Science, Management, and Engineering (SSME) Supporting presentation: 1_SSMEoverview.ppt Add to Reading List Source URL: service-science.info Language: English - Date: 2015-12-08 15:10:43 Service science management and engineering Jim Spohrer IBM Service innovation
5	10257_2008_105_Article 1..12 Add to Reading List Source URL: www.sdlogic.net Language: English - Date: 2009-03-31 10:36:32 Political economy Service system Service dominant logic Service science management and engineering Service Jim Spohrer System Resource Tertiary sector of the economy Business Marketing Management
6	INDU S T RY PERSPEC TI V E Viewpoint: The Future of Computing Practice and Education Nicholas Bowen and Jim Spohrer, IBM Add to Reading List Source URL: www.computer.org Language: English - Date: 2012-02-29 13:46:25 Science Computer scientist Computer Computing Service science management and engineering Unix Operating system Academia Technology Year of birth missing Jim Spohrer Computer science
7	Workshop To Develop A Research Agenda For Service Innovation 1 IDEAS TO INNOVATION: WORKSHOP TO DEVELOP A RESEARCH AGENDA FOR SERVICE INNOVATION Add to Reading List Source URL: sites.nationalacademies.org Language: English - Date: 2014-12-23 15:25:38 Management Business Science Management systems Jim Spohrer Year of birth missing Service innovation Co-creation Service science management and engineering Innovation Design Science and technology studies
8	Microsoft PowerPoint - Juha Hulkkonen - IBMs global approach to service market - ESIC[removed]Helsinki[removed]ppt Add to Reading List Source URL: ec.europa.eu Language: English - Date: 2014-09-11 09:13:27 IBM Technology Institute for Business Value Economy of the United States IBM cloud computing IBM Yamato Facility Computing Jim Spohrer Year of birth missing
9	Challenges for service practice and research MARS International Monitoring of Activities and Research in Services Add to Reading List Source URL: www.service-monitoring.eu Language: English - Date: 2011-03-28 07:28:11 Professor Knowledge Academia Jim Spohrer Year of birth missing
10	Workshop To Develop A Research Agenda For Service Innovation 1 IDEAS TO INNOVATION: WORKSHOP TO DEVELOP A RESEARCH AGENDA FOR SERVICE INNOVATION Add to Reading List Source URL: sites.nationalacademies.org Language: English - Date: 2014-12-23 15:31:41 Management Business Science Management systems Jim Spohrer Year of birth missing Service innovation Co-creation Service science management and engineering Innovation Design Science and technology studies

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