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Customer experience management / Customer relationship management / Electronic commerce / Service-oriented architecture / Rational Software / IBM cloud computing / Infrastructure optimization / Business / Computing / Marketing
Date: 2003-04-17 18:55:30
Customer experience management
Customer relationship management
Electronic commerce
Service-oriented architecture
Rational Software
IBM cloud computing
Infrastructure optimization
Business
Computing
Marketing

Improving software development capabilityBuilding the On Demand Business: Three Imperatives

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