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ITIL
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#	Item
301	ITIL v3 Service Management Architecture for IBM® Rational® System Architect® Factsheet The ITIL v3 Service Management Add to Reading List Source URL: esmarchitecture.com Language: English - Date: 2010-07-31 18:00:00 Information Technology Infrastructure Library IT service management ISO/IEC 20000 System Architect Information technology management Project management Information technology
302	Synergies between ITIL® and Knowledge-Centered Support (KCSSM) Together, ITIL and KCS can improve IT service management Roy Atkinson, John Custy, and Add to Reading List Source URL: www.axelos.com Language: English - Date: 2014-06-17 03:59:50 Information technology Information Technology Infrastructure Library Knowledge Centered Support Change management IT service management Service desk Incident management Problem management Kansas City Southern Railway Information technology management Rail transportation in the United States Transportation in the United States
303	Tracker Suite and ITIL 1 Introduction The Information Technology Infrastructure Library (ITIL) aims to improve the Add to Reading List Source URL: www.trackersuite.com Language: English - Date: 2006-09-12 19:48:05 Information technology Information Technology Infrastructure Library Service desk Automation Centre Incident management Change management Request Tracker Issue tracking system IT service management Information technology management Project management Software
304	ACT Training Center WM-Special PRINCE2® is a Registered Trade Mark of the Cabinet Office. ITIL® is a Registered Trade Mark of the Cabinet Office. The Swirl™ logo is a Trade Mark of the Cabinet Office. Die ganze Wel Add to Reading List Source URL: www.actgruppe.de Language: German - Date: 2014-06-10 09:51:59
305	EUROPEAN COMMISSION ENTERPRISE AND INDUSTRY DIRECTORATE-GENERAL Aerospace, Maritime, Security and Defence Industries Copernicus : Services Guidance document for proposers of Add to Reading List Source URL: ec.europa.eu Language: English - Date: 2013-12-12 08:28:43 European Space Agency Global Monitoring for Environment and Security Space policy of the European Union Service-level agreement Technology Verification and validation Service Information Technology Infrastructure Library ITIL security management Information technology management Business Management
306	Microsoft Word[removed]eTOM and ITIL - Huang 2.doc Add to Reading List Source URL: vernikov.ru Language: English - Date: 2009-11-04 06:34:15 Information technology Method engineering Technology Telecommunications systems Information Technology Infrastructure Library Enhanced Telecom Operations Map IT service management Frameworx Incident management Information technology management Standards Project management
307	ITIL на практике Стр. 1 из 9 Журнал "Открытые системы", #12, 2002 год // Издательство "Открытые системы" (www.osp.ru) Add to Reading List Source URL: vernikov.ru Language: Russian - Date: 2009-11-04 05:38:56
308	pultorak & associates COMPUTER-BASED TRAINING ONLINE ELEARNING ITIL® consulting, training and courseware Add to Reading List Source URL: pultorak.com Language: English - Date: 2014-06-10 14:08:57 Method engineering Standards E-learning Knowledge Blended learning Information technology management Education Information Technology Infrastructure Library
309	Microsoft Word - CMMIOPV.doc Add to Reading List Source URL: www.itil-iso20000.com Language: Spanish - Date: 2013-02-13 09:18:32
310	Prensa http://www.colt.net/ES-es/MediaCentre/COLT_099633 IR Add to Reading List Source URL: www.itil-iso20000.com Language: Spanish - Date: 2011-01-17 13:29:27

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