Microsoft Word - ITIL v3 Foundation Certification Training BJ Aug 9-11, 2010 Flyer

Source URL: www.hbc.hk

• Service desk
• Incident management
• Application Services Library
• Information technology management
• Information Technology Infrastructure Library
• IT service management

Die Open Source Lösung für eine sorgenfreie ITIL-Umsetzung! Dank modularer Struktur und hochflexibler Konfiguration können Sie die Einführung von ITIL Best Practices ganz nach Ihrem Bedarf orientieren – ohne Lizenz

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Expert Reference Series of White Papers ® ITIL 2015 and Beyond: Six Trends

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• Business
• Customer experience management
• Method engineering
• Standards
• Information Technology Infrastructure Library
• Knowledge Centered Support
• Service desk
• IT service management
• Customer relationship management
• Information technology management
• Marketing
• Help desk

LANDESK® Service Desk is ITIL 2011 Certified LANDESK Demonstrates Capabilities for PinkVERIFY 2011 Toolsets Service management orchestrates IT service delivery to drive efficiency, reduce costs, manage risk, improve con

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• LANDesk
• Information Technology Infrastructure Library
• Service desk
• Incident management
• Knowledge Centered Support
• Problem management
• Service catalog
• Change management
• Information technology management
• Project management
• Information technology

www.servicesphere.com 10 Day - ITMM Immersion OVERVIEW The ITMM 10-day workshop goes into more depth than the 5-day Taking Aim workshop around Incident Management (or one other predefined ITIL process). This workshop pu

Source URL: www.servicesphere.com

• Business
• Information Technology Infrastructure Library
• Service desk
• Change management
• Incident management
• Business process improvement
• IT service management
• Information technology management
• Management
• Technology

Course content The subject focuses on the Information Technology Infrastructure Library (ITIL©), which is the most widely accepted approach to IT service management. It provides a cohesive set of best practices, drawn f

Source URL: www.acs.org.au

• Information Technology Infrastructure Library
• Technology
• IT service management
• COBIT
• ISO/IEC 20000
• Information technology management
• Information technology
• Project management

Introduction to ITIL for better IT management What is IT Service Management and ITIL? IT Infrastructure (ITIL) is a service management framework. The basic concept involves organising operations around the services you p

Source URL: www.badgernt.co.uk

• Change management
• Management
• Business
• Application Services Library
• Service desk
• Information technology management
• Information Technology Infrastructure Library
• IT service management

ITIL®: the basics Valerie Arraj, Compliance Process Partners LLC AXELOS.com © The APM Group and The Stationery Office 2013

Source URL: www.best-management-practice.com

• IT service management
• Management
• Incident management
• APM Group Ltd
• ISO/IEC 20000
• Business
• Change management
• Business service management
• Information technology management
• Information Technology Infrastructure Library
• Technology

Benefits of adopting ITIL By applying ITIL and Best Practice to your IT operations, you can manage better cost control and cost reduction. A lower total cost of IT ownership will be achieved through increased efficiency

Source URL: www.badgernt.co.uk

• Management
• Business
• Service desk
• Incident management
• Information technology management
• Information Technology Infrastructure Library
• IT service management

Produktspezifikation: ITIL®-Prozesslandkarte und ITIL® - ISO[removed]Bridge für die ARIS Process Platform™ Kategorie Eigenschaften

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