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IT Service Management Forum
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1	On behalf of the itSMF (IT Service Management Forum) Hong Kong Chapter, I would like to submit the following comments for the public consultation paper on 2014 Digital 21 Strategy. Here are the three areas of initiative Add to Reading List Source URL: www.digital21.gov.hk - Date: 2014-01-20 06:40:06
2	Microsoft PowerPoint - If I Knew Incident Mgmt.pptx Add to Reading List Source URL: www.itsmacademy.com Language: English - Date: 2014-12-11 10:12:15 Information technology management ITIL Information technology Information management IT service management Incident management Service desk Book:IT Service Management IT Service Management Forum
3	5 Proven Strategies for Reducing Costs with IT Service Management © ITSM Academy, Inc. About ITSM Academy Add to Reading List Source URL: www.itsmacademy.com Language: English - Date: 2014-12-11 10:16:38 Information technology management Information technology IT service management ITIL ServiceOps IT Service Management Forum
4	Microsoft PowerPoint - If I Knew Incident Mgmt.pptx Add to Reading List Source URL: www.itsmacademy.com Language: English - Date: 2014-12-11 10:12:15 Information technology management Information technology ITIL Management IT service management Incident management Service desk Book:IT Service Management IT Service Management Forum
5	BOOKS APRIL – SEPTEMBER 2015 NEW AND FORTHCOMING SOFTWARE TESTING Add to Reading List Source URL: shop.bcs.org Language: English - Date: 2015-05-07 04:40:39 Information technology Information technology management Computing ITIL British Computer Society IT service management IT Service Management Forum Change management Configuration management Service desk
6	Microsoft PowerPoint - Agile SM Webinar 0714 Add to Reading List Source URL: www.itsmacademy.com Language: English - Date: 2014-12-11 10:10:36 Information technology Information technology management ITIL Management Method engineering IT service management Incident management ISO/IEC 20000 IT Service Management Forum
7	An integration model for organizing IT service management & Add to Reading List Source URL: www.ibm.com Language: English - Date: 2012-08-30 08:47:15 Information technology management Information technology Computing IT service management ITIL Reference model Data model Business model Object Process Methodology IT Service Management Forum FitSM
8	Microsoft PowerPoint - Putting the Pro in Process Design_Webinar.ppt [Compatibility Mode] Add to Reading List Source URL: www.itsmacademy.com Language: English - Date: 2014-12-11 10:16:50 Information technology management IT service management ITIL Change management FitSM IT Service Management Forum
9	PDF Document Add to Reading List Source URL: s3.amazonaws.com Language: English - Date: 2016-06-02 14:44:25 Per Scholas Information technology management IT Service Management Forum IT service management
10	Introducing…ITIL® Practitioner #askitsm @ITSMAcademy www.itsmacademy.com www.itsmprofessor.net Add to Reading List Source URL: www.itsmacademy.com Language: English - Date: 2016-03-17 10:44:21 Information technology management ITIL IT service management ISO/IEC 20000 Knowledge-Centered Support AXELOS IT Service Management Forum FitSM

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