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#	Item
531	Microsoft Word - PS_partner_strategy_doc_26May03.doc Add to Reading List Source URL: www.iccs-isac.org Language: English - Date: 2008-09-23 10:30:09 Partnership Business Structure Business partnering Public administration Open government E-Government
532	Clients Speak A Report on Single-Window Government Services in Canada R.A. Malatest & Associates Ltd. for The Public Sector Service Delivery Council and Add to Reading List Source URL: www.iccs-isac.org Language: English - Date: 2009-02-26 11:15:16 Technology E-Government Customer satisfaction Electronic commerce Marketing Customer experience management Public administration Open government Business
533	Taking Care of Business Landmark study suggests how governments can improve the quality of services to businesses by Charles Vincent and Patrick Zhu Add to Reading List Source URL: www.iccs-isac.org Language: English - Date: 2007-09-27 16:26:00 E-Government Service quality Public services EGovernment in Europe The Hong Kong Council of Social Service Public administration Open government Technology
534	Subscription Levels Methodology Core Subscribers: Add to Reading List Source URL: www.iccs-isac.org Language: English - Date: 2007-09-27 16:29:00
535	DOC Document Add to Reading List Source URL: www.iccs-isac.org Language: English - Date: 2006-10-31 18:57:00 Consumer behaviour Customer satisfaction Mystery shopping Benchmarking Science Service quality ISO 14000 Business Marketing Management
536	Innovations in External Public Service Delivery A Study of Innovative Public Sector Add to Reading List Source URL: www.iccs-isac.org Language: English - Date: 2013-05-22 11:15:18 Structure Entrepreneurship Political economy Service innovation Innovation Service Treasury Board Secretariat Design Business Economics
537	ASD Alternative Service Delivery in the Ontario Public Sector Add to Reading List Source URL: www.iccs-isac.org Language: English - Date: 2009-02-26 10:56:16 Service E-Government Technology Pervasive developmental disorders Autism Business Goods Marketing
538	LE NOUVEL OUTIL DE RÉFÉRENCEMENT EN LIGNE ET GRATUIT PERMET D’AVOIR RAPIDEMENT ACCÈS AUX RECHERCHES EFFECTUÉES PAR LES CANADIANISTES Add to Reading List Source URL: iccs-ciec.ca Language: English - Date: 2011-03-29 12:07:02 ICCS Electronic publishing Academic publishing Open access
539	LE NOUVEL OUTIL DE RÉFÉRENCEMENT EN LIGNE ET GRATUIT PERMET D’AVOIR RAPIDEMENT ACCÈS AUX RECHERCHES EFFECTUÉES PAR LES CANADIANISTES Add to Reading List Source URL: www.iccs-ciec.ca Language: French - Date: 2011-03-29 12:07:02
540	LE NOUVEL OUTIL DE RÉFÉRENCEMENT EN LIGNE ET GRATUIT PERMET D’AVOIR RAPIDEMENT ACCÈS AUX RECHERCHES EFFECTUÉES PAR LES CANADIANISTES Add to Reading List Source URL: iccs-ciec.ca Language: French - Date: 2011-03-29 12:07:02

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