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#	Item
141	A Forrester Consulting Thought Leadership Paper Commissioned By Ricoh The New Workplace Reality: Enterprises Must Capture The Soul And Spirit Of The Emerging Worker Poor Document And Process Support Drain The Energy Of Add to Reading List Source URL: services.ricoh.com Language: English - Date: 2014-09-05 14:42:21 Customer experience Customer service Customer engagement Customer relationship management Call centre Knowledge worker Marketing Customer experience management Business
142	Digital Business 2014: Awareness does not equal preparedness of executives believe functional units in their Add to Reading List Source URL: blogs.forrester.com Language: English - Date: 2014-06-03 23:22:26 Strategic management Customer experience management Digital strategy Market research Customer experience Customer experience systems Business Marketing Management
143	THE PEOPLE’S APOCALYPSE by Ariel Gore and Jenny Forrester “According to worldwide polls, 15 percent of people believe the world will end in their lifetime.” Add to Reading List Source URL: static.microcosmpublishing.com Language: English - Date: 2012-12-19 21:13:49 Ariel Gore Hip Mama Microcosm Publishing Ariel Apocalypse Zine Susie Bright Book of Revelation Publishing Literature Culture
144	For: Sourcing & Vendor Management Professionals The Forrester Wave™: eProcurement, Add to Reading List Source URL: www.basware.com Language: English - Date: 2014-06-04 03:08:42 E-procurement Chief procurement officer Procurement software Procure-to-pay Oracle Corporation Ariba Business Procurement Electronic commerce
145	Actionable Intelligence How do Webroot BrightCloud® Security Services Stack Up? In his paper Use Actionable Threat Intelligence To Protect Your Digital Business, Forrester’s Rick Holland outlines the key characterist Add to Reading List Source URL: www.brightcloud.com Language: English - Date: 2014-11-24 17:46:18 Espionage Cyberwarfare Threat Central Intelligence Agency Military intelligence Intelligence Webroot Software National security
146	FOR: Application Development & Delivery professionals The Forrester Wave™: Self-Service Add to Reading List Source URL: www.sas.com Language: English - Date: 2012-06-25 14:35:02 Information technology Online analytical processing Computing MicroStrategy Business Objects Cognos Oracle Business Intelligence Suite Enterprise Edition QlikTech Data virtualization Business Business intelligence Data management
147	What is the Forrester Total Economic Impact™ of BloomSearch? Forrester worked with BloomReach to analyze the total economic impact that BloomSearch has on a number of its customers, who shared these business challenges Add to Reading List Source URL: go.bloomreach.com Language: English - Date: 2015-04-02 20:38:52
148	Microsoft Word - Outside In Press Kit_Final Add to Reading List Source URL: outsidein.forrester.com Language: English - Date: 2012-08-17 15:35:18 Consumer behaviour Customer experience Chief customer officer Customer retention Customer satisfaction Customer insight Marketing Customer experience management Business
149	Our Stars at ISEF[removed]Jul[removed]Young Scientist Awards representatives, Rachel Woodhouse (left) and Ellenore Forrester at 2010 Intel ISEF Add to Reading List Source URL: www.stansw.asn.au Language: English - Date: 2015-01-09 00:00:00 Society for Science and the Public Thermoelectric effect Flood Earth Meanings of minor planet names: 18001–19000 Physics Electromagnetism Intel International Science and Engineering Fair
150	A Forrester Consulting Thought Leadership Paper Commissioned By Aspect Software The Next-Generation Contact Center October 2012 Forrester Consulting Add to Reading List Source URL: www.aspect.com Language: English - Date: 2014-11-20 20:14:17 Customer experience Consumer behaviour Customer service Customer satisfaction Service Customer relationship management Customer dynamics Marketing Business Customer experience management

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