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 Date: 2015-04-24 15:05:37Customer experience management Business intelligence Management Metrics Performance indicator ECRM Web applications Oracle CRM Marketing Business Information technology management |
| MANAGEMENT & INNOVATION TELETALK-ROUNDTABLE „Eine neue Dimension” Zur Customer Experience gehören auch Foren und Blogs.DocID: 1tpFU - View Document |
| Rückblick 4. Breakfast-Meeting, 31. Oktober 2012 Thema Customer Experience Management Wettbewerbsvorteile durch echte Kundenerlebnisse In seiner Einleitung skizzierte Markus C. Krack, Leiter Koordinationsstelle ForschunDocID: 1sMFc - View Document |
| THEMEN-SPECIAL CUSTOMER EXPERIENCE MANAGEMENT Kundenerfahrungs-ManagementDocID: 1sCZR - View Document |
| CRM_Customer Experience Management Das Contactcenter als Markenbotschafter Prof. Dr. Nils HafnerDocID: 1snDC - View Document |
| THE CORPORATE PERSPECTIVE Exploring Multi-Channel Customer Care Customer Experience Management Benchmark SeriesDocID: 1rVRc - View Document |