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ECRM
Results: 917

#	Item
721	YOUR ONLINE PRESENCE PREFACE This unit contains basic information for existing businesses and new business start-ups to consider when creating an online presence. The unit is designed for a two-to-four-hour session, dep Add to Reading List Source URL: srdc.msstate.edu Language: English - Date: 2012-07-17 12:56:23 Information technology management Online shopping Internet marketing Amazon.com ECRM Customer engagement Marketing Business Electronic commerce
722	A Forrester Consulting Thought Leadership Paper Commissioned By Tapad The New Path-ToPurchase The Connected Consumer’s CrossDevice Journey Add to Reading List Source URL: go.tapad.com Language: English - Date: 2014-09-20 11:59:37 Online shopping Business Smartphone ECRM Electronic commerce Marketing Technology
723	Duck Hunting and the Future of Customer Support by Dennis D. McDonald, Ph.D.1 November 21, 2013 Introduction Add to Reading List Source URL: www.ddmcd.com Language: English - Date: 2013-11-21 22:24:49 Electronic commerce Business marketing Customer service Innovation ECRM Co-creation Marketing Business Customer experience management
724	TURNING CUSTOMER INTERACTION INTO PROFITABLE RELATIONSHIPS September, 2009 Turning customer interaction into profitable relationships Add to Reading List Source URL: www.quocirca.com Language: English - Date: 2013-03-04 12:54:58 Electronic commerce Customer experience Customer communications management Customer relationship management Customer attrition Loyalty business model Direct marketing Customer insight ECRM Marketing Business Customer experience management
725	TeleTech_logo_master_0614 Add to Reading List Source URL: www.teletech.com Language: English - Date: 2014-07-17 17:47:43 Electronic commerce Cloud applications Customer relationship management Salesforce.com Customer experience Customer engagement ECRM Integrated customer management Marketing Business Customer experience management
726	Running Head: ELECTRONIC CUSTOMER RELATIONSHIP MANAGEMENT Electronic Customer Relationship Management - The usage of ECRM tools on websites of international hotel chains Name Author’s Name Add to Reading List Source URL: www.theacademicpapers.co.uk Language: English - Date: 2014-05-17 07:29:33 Customer experience management ECRM Top-of-mind awareness Customer relationship management Microsoft Dynamics CRM Customer experience Marketing Business Information technology management
727	Archived Information Goal 4. Make ED a high-performance organization by focusing on results, service quality, and customer satisfaction. Add to Reading List Source URL: www2.ed.gov Language: English - Date: 2003-06-06 19:35:33 Quality control Quality management Service quality Technology Process management ECRM Marketing plan Management Business Industrial engineering
728	A Best-Value Balancing Act SalesBroom Puts All ied Telecom Group in their “Magic Quadrant” CLIENT SUCCESS STORY As every business leader worth their salt well knows, the insight that can be gleaned from Customer Rela Add to Reading List Source URL: www.alliedtelecom.net Language: English - Date: 2014-07-01 09:31:04 Customer experience management Customer relationship management Electronic commerce Magic Quadrant Business intelligence ECRM Marketing Business Information technology management
729	Microsoft Word - RRC Final[removed]docx Add to Reading List Source URL: www.si.edu Language: English - Date: 2010-11-10 16:42:20 Customer relationship management Customer service ECRM Marketing Customer experience management Business
730	Archived: 2001 Annual Plan--Individual Programs, Goal 4 (PDF) Add to Reading List Source URL: www2.ed.gov Language: English - Date: 2003-06-06 19:35:38 Quality control Quality management Service quality Technology Process management ECRM Management Business Industrial engineering

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