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#	Item
411	Sage CRM Communicate, Collaborate, Compete with Sage CRM CRM - Customer Relationship Management Add to Reading List Source URL: www.planitbs.co.uk Language: English - Date: 2014-03-25 11:40:39 Customer relationship management Electronic commerce Customer experience Microsoft Dynamics CRM ECRM Marketing Business Customer experience management
412	Customer Management Planning The Customer Management Areas covered by FRAME ! Strategic Drivers of Customer Management ! Organizational Structure support for Customer Management Add to Reading List Source URL: www.cmframeworks.com Language: English - Date: 2010-10-06 00:58:35 Electronic commerce Customer experience Customer relationship management Customer intelligence ECRM Marketing Business Customer experience management
413	Microsoft Word - CDS350-CDS3350 Add to Reading List Source URL: cptra.ln.edu.hk Language: English - Date: 2014-06-09 03:51:38 Supply chain management Customer experience management ECRM Customer relationship management Reverse auction E-procurement Procurement Oracle CRM Social CRM Business Marketing Electronic commerce
414	November 2013 ‘Always on’ and expecting immediate, relevant and quality experiences, whether B2B or B2C, businesses need to quickly understand and respond to this change in customer expectations. The new wave of Add to Reading List Source URL: www.digitalpulse.pwc.com.au Language: English - Date: 2013-11-28 07:18:06 Consumer behaviour Electronic commerce Customer experience Amazon.com Customer engagement Customer relationship management ECRM Integrated customer management Marketing Business Customer experience management
415	December 2014 KiZAN Technologies DYNAMICS CRM SOLUTIONS JUMPSTART Give your team a Add to Reading List Source URL: kizan.com Language: English - Date: 2014-12-12 16:47:47 Business software Microsoft Dynamics CRM Microsoft Dynamics Top-of-mind awareness ECRM Customer relationship management Information technology management Marketing Business
416	The Value Proposition Canvas Value Proposition Customer Segment Copy or outperform current solutions that delight Add to Reading List Source URL: mightywisemedia.com Language: English - Date: 2013-09-12 13:02:13 Customer service Customer experience ECRM Relationship marketing Marketing Customer experience management Business
417	Effective Date: January 29, 2013 Privacy Policy This is Sona Systems, Ltd’s. (Company) privacy policy (Policy). If you are a customer, it is part of your contract with the Company. Unless set out on your invoice, Compa Add to Reading List Source URL: www.sona-systems.com Language: English - Date: 2013-09-02 22:42:50 Social issues Law Policy Privacy policy Internet privacy Safe harbor ECRM In re Gateway Learning Corp. Ethics Privacy Identity management
418	SILVON SOFTWARE, INC C U S T O M E R R E L AT I O N S H I P A N A LY T I C S W H I T E PA P E R THE BOTTOM LINE OF CRM: KNOW YOUR CUSTOMER Customer relationship management (CRM) has become a top priority for companies s Add to Reading List Source URL: www.silvon.com Language: English Business intelligence Electronic commerce Information technology management Customer relationship management ECRM Customer experience Contact manager Customer analytics Sales force management system Marketing Business Customer experience management
419	IntegratingMagic Tomorrow’s SolutionsSoftware TodayEnterprises Planning Your E-Service System Add to Reading List Source URL: clockworksa.com Language: English - Date: 2007-08-26 05:23:32 Electronic commerce Customer relationship management Magic Software Enterprises Customer service ECRM Call centre Marketing Customer experience management Business
420	Western A U S T R A L I A ebusiness report How organisations are using information and communications technologies Add to Reading List Source URL: www.rdage.com.au Language: English - Date: 2014-01-29 21:54:55 Information technology management Communication Information technology Customer experience management Customer relationship management Electronic business Information and communication technologies in education Salesforce.com ECRM Business Marketing Electronic commerce

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