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ECRM
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181	TIPS FOR IMPROVING CONTACT CENTER MANAGEMENT Contact centers are at the heart of customer satisfaction. Effectively managing these vital Add to Reading List Source URL: media.shoretel.com Language: English - Date: 2013-11-26 13:11:34 Customer experience Customer relationship management Customer service ECRM Customer intelligence Marketing Customer experience management Business
182	Worldwide Infrastructure Cryostar’s leading edge is the global network of business centres and local agents spanning all five continents. Besides day to day support, the network offers a combination of local resour Add to Reading List Source URL: www.cryostar.com Language: English - Date: 2014-01-20 10:26:40 Customer experience management Customer service ECRM
183	Customer Interaction Patterns Linda Rising Abstract With the increasing emphasis on business awareness, we are all asked to play a more active role in interfacing with customers, both internal as well as external. This n Add to Reading List Source URL: www.hillside.net Language: English - Date: 2004-02-16 17:18:03 Consumer behaviour Management Product management ECRM Customer experience Marketing Business Customer experience management
184	HOW BUSINESS MOBILE SOLUTIONS HELP SALES TEAMS Road warriors, probably more so than any other group, are always looking for an edge to help them nurture existing customers Add to Reading List Source URL: media.shoretel.com Language: English - Date: 2013-11-26 13:12:59 Cloud applications Salesforce.com ECRM Tablet computer Technology Smartphone Computing Information technology management ShoreTel
185	Software Advice UserView: CRM Software Report Lessons from real software users Abstract Add to Reading List Source URL: www.saimgs.com Language: English - Date: 2014-08-14 13:13:31 Customer experience management Customer relationship management Electronic commerce Top-of-mind awareness ECRM PHP programming language Maximizer Software Marketing Information technology management Business
186	Brought to you by: Why Go Mobile? Six Strategic Objectives You Can Conquer With Mobile CRM Add to Reading List Source URL: www.aresgrp.com Language: English - Date: 2013-05-30 06:33:22 Customer experience management Electronic commerce Microsoft Dynamics CRM Customer relationship management Microsoft Dynamics ECRM Maximizer Software Marketing Business Information technology management
187	Data Sheet Market Force In BRIEF Customer Intelligence makes sense of what your customers think, do Add to Reading List Source URL: ie.marketforce.com Language: English - Date: 2012-02-26 12:42:09 Electronic commerce Information technology management Consumer behaviour Customer experience Customer intelligence Customer satisfaction Customer service Mystery shopping ECRM Marketing Customer experience management Business
188	Client case Vodafone Consumer Online Oxyma & Tripolis Solutions ‘Without data, you can’t make conversations personal. Add to Reading List Source URL: www.2organize.com Language: English - Date: 2015-03-26 07:42:38 Vodafone Electronic commerce Internet marketing Customer relationship management Email marketing ECRM Hutchison 3G Customer experience Marketing Business Customer experience management
189	BSW_Distribution Online Guide.indd Add to Reading List Source URL: www.software4distributors.com Language: English - Date: 2015-03-31 19:18:36 Anticipatory thinking Strategic management Business intelligence Digital strategy Enterprise resource planning Value proposition Sales force management system ECRM Co-creation Business Management Marketing
190	Delivering on Transportation & Logistics Operations Needs. Today and Tomorrow. Executive Summary As customers’ demands constantly evolve, transportation and logistics (T&L) operations are being put under growing Add to Reading List Source URL: www.intermec.com Language: English - Date: 2014-07-29 14:18:23 Workflow Logistics Telematics Automation Supply chain Customer satisfaction ECRM Supply chain management Business Technology Management

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