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101	This brochure has been developed as part of the Consumer Education Programme of postal/courier services in Kenya. CCK is also responsible for investigating all complaints the Communications Commission of Kenya. It was c Add to Reading List Source URL: ca.go.ke Language: English - Date: 2014-07-23 13:45:26 Telephone numbers Dialer Malware Premium-rate telephone number SMS Toll-free telephone number Short code Text messaging Rotary dial Technology Telephony Mobile technology
102	Analysis & Advice to Customers regarding Answer Machine Detection with respect to Add to Reading List Source URL: www.noetica.com Language: English - Date: 2014-01-16 11:36:56 Science Advanced Micro Devices Call centre Dialer Silent call Type I and type II errors Answering machine Precision and recall Telephony Statistics Electronic engineering
103	Microsoft Word - Premium Rate Services_with CA commentsfinal Add to Reading List Source URL: ca.go.ke Language: English - Date: 2014-07-23 13:45:29 Premium-rate telephone number Short code SMS Text messaging Phone fraud Toll-free telephone number Dialer Telephone numbers in the United Kingdom Reverse SMS billing Technology Mobile technology Telephone numbers
104	Case Study CASE STUDY A Global Health Services Company Add to Reading List Source URL: www.callscripter.com Language: English - Date: 2013-10-10 11:33:09 Customer experience management Dialer Malware TeleTech Sales Cisco Systems Customer experience Business Marketing Videotelephony
105	People Networking Concept. Add to Reading List Source URL: www.consumer-action.org Language: English - Date: 2014-10-08 12:59:57 Voice over IP Broadband Videotelephony Triple play Telephone VoIP phone Mobile dialer Technology Electronic engineering Electronics
106	UK Market - Hosted Solution CallScripter Improves Operational Efficiency in the Fundraising Industry The Approach At a Glance... Add to Reading List Source URL: www.callscripter.com Language: English - Date: 2012-09-28 08:07:28 Queue Fundraising Abstract data types Dialer Malware
107	GuidelinBrnd_DsgnGd_120602.qxd Add to Reading List Source URL: media.shoretel.com Language: English - Date: 2013-12-11 20:19:00 Electronic engineering ShoreTel Interactive voice response Call centre Electronic commerce Dialer Screen pop Customer relationship management Computer telephony integration Marketing Telephony Customer experience management
108	FEDERAL TELEMARKETING AND OUTBOUND CALLING COMPLIANCE GUIDE October 2013 TABLE OF CONTENTS Add to Reading List Source URL: www.vocalcom.com Language: English - Date: 2014-10-27 03:30:42 Business Telephone Consumer Protection Act Telemarketing in Canada National Do Not Call Registry Caller ID Opt-out Silent call Call centre Dialer Telemarketing Telephony Electronic engineering
109	Intrum Justitia boosts its credit management activities with Altitude-based solution Altitude Software selected among seven suppliers Add to Reading List Source URL: www.altitude.com Language: English - Date: 2014-05-29 05:59:53 Altitude Software Justitia Intrum Justitia Ireland Dialer Malware Interactive voice response
110	UK Market - Hosted Solution CallScripter and Aspire Outsourcing Deliver Customer Service Excellence The Approach Based in Newcastle upon Tyne, the relatively newly established Aspire Add to Reading List Source URL: www.callscripter.com Language: English - Date: 2013-02-04 12:17:08 Sales Customer experience management International economics Offshoring Dialer Customer service Outsourcing Acer Aspire Notebook Aspire Dome Business Marketing Management

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