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Date: 2016-06-14 11:27:52Marketing Economy Business Consumer behaviour Customer experience management Net Promoter Customer experience Customer satisfaction Intuit QuickBooks Customer service Promoter | ® Turning Detractors into Promoters How to measure, capture and capitalize on customer satisfaction While customer satisfaction is an important metric for any industry, it’s especiallyAdd to Reading ListSource URL: www.firmofthefuture.comDownload Document from Source WebsiteFile Size: 555,69 KBShare Document on Facebook |
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Harness the power of Net Promoter Score Net Promoter Score Net Promoter Score (NPS)® is a powerful tool in gauging customer loyalty and, by extension, company health. It’s founded on a simple question: “How likely aDocID: 1tAhH - View Document |