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Jacada / Information technology management / Computer telephony integration / Telephony / Infrastructure optimization / Customer experience / Call centre / Automation / Customer retention / Business / Marketing / Customer experience management
Date: 2011-01-28 17:27:15
Jacada
Information technology management
Computer telephony integration
Telephony
Infrastructure optimization
Customer experience
Call centre
Automation
Customer retention
Business
Marketing
Customer experience management

Microsoft WordSimplify-Your-Customer-Service-Desktop.doc

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