<--- Back to Details
First PageDocument Content
Customer experience management / Quality management / Call centre / Computer telephony integration / Customer satisfaction / Service quality / Customer service / Contact centre / Customer relationship management / Business / Marketing / Consumer behaviour
Date: 2011-11-04 06:44:34
Customer experience management
Quality management
Call centre
Computer telephony integration
Customer satisfaction
Service quality
Customer service
Contact centre
Customer relationship management
Business
Marketing
Consumer behaviour

Add to Reading List

Source URL: www.1823.gov.hk

Download Document from Source Website

File Size: 1,78 MB

Share Document on Facebook

Similar Documents

CUSTOMER RELATIONSHIP MANAGEMENT Die Evolution des Customer Relationship Management Analytisches Customer Relationship Management funktioniert nach dem Motto: Je mehr eine Firma über die Vorlieben der Kundschaft weiss

DocID: 1uX9i - View Document

SAP 解决方案概述 SAP Customer Relationship Management SAP Customer Relationship Management 助您达到营销目标

DocID: 1tqIZ - View Document

BECOME A BUSINESS BOUNTY HUNTER. LOG, TRACK & CAPTURE. Track customer communications with VonageConnect for CRM on the Premier Platform Your Customer Relationship Management (CRM) tools enable your business to have the d

DocID: 1rRiX - View Document

Vtiger CRM / Contus / Marketing / Customer relationship management / Economy / Business

Case Study | Contus Increases Conversion Rates by 30 Percent With Vtiger CRM

DocID: 1rtJu - View Document

Economy / Marketing / Business / Management / Strategic management / Business models / Value proposition / Revenue stream / Customer relationship management / Market segmentation / Co-creation / Value

The Business Model Canvas Designed for: On:

DocID: 1rrpH - View Document