10257_2008_106_Article 1..21

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Date: 2009-02-25 16:33:19 Service system Service Customer experience Customer relationship management Loyalty business model Interactive kiosk Quality Co-creation Marketing Business Customer experience management		10257_2008_106_Article 1..21 Add to Reading List Source URL: people.ischool.berkeley.edu Download Document from Source Website File Size: 305,67 KB Share Document on Facebook

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