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![]() Date: 2015-05-07 10:21:28Consumer behaviour Electronic commerce Co-creation Loyalty business model Customer experience Customer Online shopping Trust Net Promoter Marketing Business Customer experience management | Source URL: www.pitneybowes.comDownload Document from Source WebsiteFile Size: 1,33 MBShare Document on Facebook |
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![]() | Harness the power of Net Promoter Score Net Promoter Score Net Promoter Score (NPS)® is a powerful tool in gauging customer loyalty and, by extension, company health. It’s founded on a simple question: “How likely aDocID: 1tAhH - View Document |