Social Media as a Customer Support Channel: Best Practices Aligning social media strategies across marketing and customer service Reference Code: TE007[removed]Publication Date: 08 Jan 2013 Author:

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Mass media Electronic commerce Sales Customer experience Social media Customer support Customer service Customer relationship management Customer engagement Marketing Business Customer experience management		Social Media as a Customer Support Channel: Best Practices Aligning social media strategies across marketing and customer service Reference Code: TE007[removed]Publication Date: 08 Jan 2013 Author: Add to Reading List Source URL: www.oracle.com Download Document from Source Website File Size: 403,16 KB Share Document on Facebook

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