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Queueing model / Erlang / Priority queue / Call centre / Virtual queue / Fluid queue / Interactive voice response / Scheduling / Utilization / Statistics / Stochastic processes / Queueing theory
Date: 2006-04-03 11:07:40
Queueing model
Erlang
Priority queue
Call centre
Virtual queue
Fluid queue
Interactive voice response
Scheduling
Utilization
Statistics
Stochastic processes
Queueing theory

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