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Sandman
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#	Item
21	Handout set page I Crisis Communication: Guidelines for Action List of Handouts (Page 1 of 2) Copyright © 2004 by Peter M. Sandman and Jody Lanard. All Rights Reserved. Add to Reading List Source URL: www.psandman.com Language: English - Date: 2013-04-17 10:14:38 Health Handout Humanitarian aid Risk Occupational hygiene Management Ethics Emergency management
22	Cuatro clases de comunicación de riesgos por Peter M. Sandman Publicado originalmente como "Four Kinds of Risk Communication", por Peter M. Sandman, en The Synergist (American Industrial Hygiene Association), abril 2003 Add to Reading List Source URL: www.psandman.com Language: Spanish - Date: 2013-05-04 15:36:20
23	Handout set page 23 Guidelines for Responsible Speculation (even though you don’t like the word!) Copyright © 2004 by Peter M. Sandman and Jody Lanard. All Rights Reserved. Add to Reading List Source URL: www.psandman.com Language: English - Date: 2013-04-17 10:19:23
24	A Planning Process for Public Involvement Copyright © 1995 by Peter M. Sandman (Developed jointly with CH2M HILL and the American Water Works Association Research Foundation) 1. Add to Reading List Source URL: www.psandman.com Language: English Systems engineering Systems engineering process
25	Risk = Hazard + Outrage: A New Answer to an Old Problem Copyright © 1994 by Peter M. Sandman The Problem: The risks that do damage according to the experts are not usually the risks that upset people. Add to Reading List Source URL: www.psandman.com Language: English - Date: 2013-04-02 18:09:16 Emergency management Ethics Public safety Hazard OutRage! Outrage factor Risk Management Actuarial science
26	Dealing with Uncertainty Copyright © 1993 by Peter M. Sandman 1. Don’t wait to be confronted. Acknowledge uncertainty up-front. Add to Reading List Source URL: www.psandman.com Language: English - Date: 2013-04-02 17:45:18 Ethics Cognition Measurement Statistical theory Uncertainty Risk Statistics Probability interpretations Management
27	Anthrax, Bioterrorism, and Risk Communication: Guidelines for Action Copyright © 2001 by Peter M. Sandman Bullet points of a November 20, 2001 presentation to the Centers for Disease Control and Prevention; not intended Add to Reading List Source URL: www.psandman.com Language: English - Date: 2013-03-28 15:23:32 Biological warfare Anthrax Anticipatory thinking Bioterrorism Futurology Biology Health Microbiology
28	Third Party Audits Copyright © 1995 by Peter M. Sandman 1. The task is to permit a fair third-party audit without exposing yourself to an “audit” that is Add to Reading List Source URL: www.psandman.com Language: English - Date: 2013-04-16 18:39:13 Auditing Audit Business
29	Handout set page 1 Crisis Communication I: How Bad Is It? How Sure Are You? (Page 1 of 2) Copyright © 2004 by Peter M. Sandman and Jody Lanard. All Rights Reserved. Add to Reading List Source URL: www.psandman.com Language: English - Date: 2013-04-17 10:14:38 Business Handout Humanitarian aid Risk The Sandman Crisis communication Actuarial science Management Ethics
30	Handout set page 28 Beyond Panic Prevention: Addressing Emotion in Emergency Communication Copyright © 2002 by Peter M. Sandman. All Rights Reserved. (Based on work done for the Centers for Disease Control and Preventi Add to Reading List Source URL: www.psandman.com Language: English - Date: 2013-04-17 10:14:43 Hypervigilance Empathy Anger Denial MDMA Posttraumatic stress disorder Handout Sadness Emergency service Emotions Mind Psychiatry

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