| Document Date: 2010-03-29 19:54:57
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Company Automated Decision/Rules Systems / Bill Me Later / Visa / PayPal / Payer Authentication Services / CyberSource Payment Management Solutions / CyberSource Corporation / MasterCard / American Express / Risk Management Solutions / Global Payment & Security Solutions / / Continent North America / / Country United States / Canada / United Kingdom / / Currency USD / / Facility Pipeline View Businesses / Risk Management Pipeline / / IndustryTerm Online Revenue Less / gelocation tools / Online Revenue Loss Due to Fraud Estimated / fraud detection tools / authentication systems / online credit card fraud / particular tool / authentication services / merchants using tool / order velocity monitoring tools / card issuing bank / real-time evaluation / services/technologies / detection tool / Online Revenue / online order / order decisioning/screening systems / online revenues / geolocation tools / large online order volumes / detection tools / eCommerce sales / online questionnaire / Online Selling Less / online payment fraud activity / online purchase / online orders / online transactions / online merchants / online fraud / online payment fraud / internal information technology staff / validation tools / e-retailers / stolen goods/services / online payment types / online fraud risk / online fraud mangers / bank / Large online merchants / verification services / online sales / e - commerce / slower online sales / Online Revenue Lost / authentication solutions / address validation services / internet service / $25M+ Online Revenue All Merchants VALIDATION SERVICES / Online Fraud Survey Wave / / NaturalFeature Order Risk Falls / / Organization Address Are Inbound Orders Rejected Verification Service / Address Veriļ¬cation Service / / / Position Executive / Contents EXECUTIVE / / Technology information technology / ISP / / URL www.cybersource.com/products_and_services/global_payment_services / www.cybersource.com/contact_us / www.cybersource.com/products_and_services/risk_management / /
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C Y B E R S O U R C E 1 1 TH A N N U A L O N L I N E F R A U D R E P O R T Report & Survey Methodology This report is based on a survey of U.S. and Canadian online merchants. Decision makers who participated in this su