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CONSUMER CONTRACTS TELEPHONE HELPLINE CHANGES What is the new legislation? Called “the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013”: this sets out the information which a t
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Document Date: 2015-04-21 10:11:24

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Company

BBC / BT / /

Country

United Kingdom / /

Currency

GBP / /

IndustryTerm

telephone helplines / insurance products / travel contracts / /

Organization

European Union / Financial Services Conduct Authority / /

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Position

Governor / trader / /

Technology

PBX / pdf / /

URL

www.gov.uk/government/policies/providing-better-information-and-protection-for-consumers/supporting-pages/implementing-the-consumer-rights-directive-2011-83-eu / www.gov.uk/government/uploads/system/uploads/attachment_data/file/266525/bis-13-1368-consumer-contracts-information-cancellation-and-additional-payments-regulations-guidance.pdf / www.gov.uk/government/uploads/system/uploads/attachment_data/file/265898 / /

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