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Introduction ITIL® and the ITIL® Process Map © IT Process Maps GbR, 2013 © IT Process Maps GbR, 2013
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Document Date: 2013-08-30 11:01:42

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Company

IBM / AXELOS Limited. / Hewlett Packard / Microsoft / /

Country

United Kingdom / /

Event

Reorganization / /

Facility

CMS Structure Definitive Media Library / Definitive Media Library / CMDB Definitive Media Library / /

IndustryTerm

or modified services / /

Organization

Triggers for Action All / CAB / Resource Change Advisory Board / Provide CAB / British Government / Business Executive Board / IT Organization / Change Advisory Board / Central Computing and Telecommunications Agency / Cabinet Office / IT / /

Person

Superior Processes / /

Position

Major / Resource Change Manager / Manager Change Proposal / Manager Change Management Support Change Schedule / Change Manager / /

Technology

Knowledge Management / Service Level Agreement / Information Technology / /

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